View informational notifications
task brazil Updated Sep 10, 2026 1 min read non-actionable-notifications.md
View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket.
Before you begin
Role required: user
About this task
The following informational notifications are included with ServiceNow for Microsoft Teams application:
- Incident resolved
- Incident state update
- Requested item complete
- Requested item approved
- Request item rejected
- Request item update
Procedure
-
Launch Microsoft Teams application.
-
Click Activity.
-
View the list of notifications feeds for:
- Incident
- HR case
- Change request
- Requested item
-
Click the notification to view the details.
[Omitted image "non-action-notification-2.png"] Alt text: Non-actionable notification
Parent Topic:Employee actions
53 lines · 1.8 KB
---
title: View informational notifications
description: View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/non-actionable-notifications.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee actions, Use ITSM and HRSD integrations with Microsoft Teams, Use Microsoft Teams integration for Employee Experience, Use, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# View informational notifications
View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket.
## Before you begin
Role required: user
## About this task
The following informational notifications are included with ServiceNow for Microsoft Teams application:
- Incident resolved
- Incident state update
- Requested item complete
- Requested item approved
- Request item rejected
- Request item update
## Procedure
1. Launch Microsoft Teams application.
2. Click **Activity**.
3. View the list of notifications feeds for:
- Incident
- HR case
- Change request
- Requested item
4. Click the notification to view the details.
\[Omitted image "non-action-notification-2.png"\] Alt text: Non-actionable notification
**Parent Topic:**[Employee actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/employee-sn-ms-teams.md)
| title | View informational notifications |
| description | View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/non-actionable-notifications.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Employee actionsUse ITSM and HRSD integrations with Microsoft TeamsUse Microsoft Teams integration for Employee ExperienceUseServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |