Configure Chat group to include On-call Scheduling users for Start Zoom Team Chat
concept brazil Updated Sep 10, 2026 1 min read oncall-users-start-zoom-chat.md
On-call Scheduling users will be shown for Start Zoom Team Chat for an incident record.
The users who are associated with On-call Scheduling will be displayed in the Selected column of Start Zoom chat dialog box.
sn_tcm_collab_hook.zoom_on_call_tables_for_start_chat_action system property is created to support this functionality. You can extend this functionality to the change and request tables.
- Extend On-call users for Start Zoom Team Chat
Shows the list of On-call users in Start Zoom Team Chat for a change, request, or a request item.
Parent Topic:Chat-specific configuration for Collaboration services for Zoom
28 lines · 1.8 KB
--- title: Configure Chat group to include On-call Scheduling users for Start Zoom Team Chat description: On-call Scheduling users will be shown for Start Zoom Team Chat for an incident record. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/oncall-users-start-zoom-chat.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Chat-specific configuration for Collaboration services for Zoom, Enhance employee experience by integrating ServiceNow with Zoom, Integrating and using ServiceNow with Zoom, ServiceNow for Zoom, EmployeeWorks, Employee Service Management] --- # Configure Chat group to include On-call Scheduling users for Start Zoom Team Chat On-call Scheduling users will be shown for Start Zoom Team Chat for an incident record. The users who are associated with On-call Scheduling will be displayed in the **Selected** column of **Start Zoom chat** dialog box. **sn\_tcm\_collab\_hook.zoom\_on\_call\_tables\_for\_start\_chat\_action** system property is created to support this functionality. You can extend this functionality to the change and request tables. - **[Extend On-call users for Start Zoom Team Chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/extend-oncall-users-start-zoom-chat.md)** Shows the list of On-call users in Start Zoom Team Chat for a change, request, or a request item. **Parent Topic:**[Chat-specific configuration for Collaboration services for Zoom](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/additional-configuration-sn-cs-zoom.md)
| title | Configure Chat group to include On-call Scheduling users for Start Zoom Team Chat |
| description | On-call Scheduling users will be shown for Start Zoom Team Chat for an incident record. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/oncall-users-start-zoom-chat.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Chat-specific configuration for Collaboration services for ZoomEnhance employee experience by integrating ServiceNow with ZoomIntegrating and using ServiceNow with ZoomServiceNow for ZoomEmployeeWorksEmployee Service Management |