Popular topics in Now Mobile
Popular topics displays the most sought out information employees have searched for, in one place, providing quick access to important information.
[Omitted image "popular-topics-nm.png"] Alt text: Popular topic widget highlighted on the Help center tab in Now Mobile.
Employee Center uses an algorithm to determine which topics appear on the widget. Popular topics widget contains topics, Service Catalog items and Knowledge Base articles that have been viewed the most number of times, and have higher popularity. Now Mobile® uses the same algorithm used on the portal.
The popularity is calculated based on a scheduled job that runs daily. The algorithm takes into account all the search history for different topics since the configuration of the Employee Center portal.
For more information on the Popular topics configuration, see Popular topics widget.
Parent Topic:Configuring Employee Center for mobile
--- title: Popular topics in Now Mobile description: Popular topics displays the most sought out information employees have searched for, in one place, providing quick access to important information. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/popular-topics-nm.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring Employee Center for mobile, Now Mobile experience for Employee Center, Employee Center Integrations, EmployeeWorks, Employee Service Management] --- # Popular topics in Now Mobile Popular topics displays the most sought out information employees have searched for, in one place, providing quick access to important information. \[Omitted image "popular-topics-nm.png"\] Alt text: Popular topic widget highlighted on the Help center tab in Now Mobile. Employee Center uses an algorithm to determine which topics appear on the widget. Popular topics widget contains topics, Service Catalog items and Knowledge Base articles that have been viewed the most number of times, and have higher popularity. Now Mobile® uses the same algorithm used on the portal. The popularity is calculated based on a scheduled job that runs daily. The algorithm takes into account all the search history for different topics since the configuration of the Employee Center portal. For more information on the Popular topics configuration, see [Popular topics widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/config-popular-topics.md). **Parent Topic:**[Configuring Employee Center for mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ec-mobile-configrations.md)
| title | Popular topics in Now Mobile |
| description | Popular topics displays the most sought out information employees have searched for, in one place, providing quick access to important information. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/popular-topics-nm.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Employee Center for mobileNow Mobile experience for Employee CenterEmployee Center IntegrationsEmployeeWorksEmployee Service Management |