Properties installed with HR Service Delivery for Microsoft 365

reference brazil Updated Sep 10, 2026 1 min read properties-hrsd-ms365.md
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The following properties are installed with the HR Service Delivery for Microsoft 365 plugin.

Note: The following properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.

Property

Description

sn_now_teams_hr.enable_va_comment_notification

Use this property to enable the comment notifications sent by the Virtual Agent sys_notification.- Type: true|false

  • Default value: true

sn_now_teams_hr.hr_case_allow_list_for_teams_chat_actions

List of HR Case tables for which the Start Chat and Import Messages UI actions are available. The default list doesn’t include sensitive HR Cases like Employee Relations, Investigation, and Ethics.- Type: string

  • Default value: sn_hr_core_case,sn_hr_core_case_benefits,sn_hr_core_case_compensation,sn_hr_core_case_corporate_communication,sn_hr_core_case_global_mobility,sn_hr_core_case_operations,sn_hr_core_case_payroll,sn_hr_core_case_performance,sn_hr_core_case_talent_management,sn_hr_core_case_total_rewards,sn_hr_core_case_workforce_admin,sn_hr_le_case

sn_now_teams_hr.chat_sn_hr_core_task_fields

List of HR Task table fields that are displayed as recommended participants for the Start Chat feature.- Type: string

  • Default value: assigned_to

sn_now_teams_hr.respond_to_comment_notification_inclusion_list_for_hr

List of HR Case tables for which the Respond to Comment actionable notifications are sent. This default list doesn’t include sensitive HR Cases like Employee Relations, Investigation, and Ethics.- Type: string

  • Default value: sn_hr_core_case,sn_hr_core_case_benefits,sn_hr_core_case_compensation,sn_hr_core_case_corporate_communication,sn_hr_core_case_global_mobility,sn_hr_core_case_operations,sn_hr_core_case_payroll,sn_hr_core_case_performance,sn_hr_core_case_talent_management,sn_hr_core_case_total_rewards,sn_hr_core_case_workforce_admin,sn_hr_le_case,sn_hr_core_task

sn_now_teams_hr.chat_sn_hr_core_case_fields

List of HR Case table fields that are displayed as recommended participants for the Start Chat feature.- Type: string

  • Default value: opened_for,subject_person,collaborators
**Parent Topic:**[ServiceNow for Microsoft Teams reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/reference-sn-teams.md)
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