Properties installed with IT Service Management for Microsoft 365
reference brazil Updated Sep 10, 2026 1 min read properties-itsm-ms365.md
The following properties are installed with the IT Service Management for Microsoft 365 plugin.
Note: The following properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.
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Property |
Description |
|---|---|
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sn_now_teams_it.enable_va_comment_notification |
Use this property to enable the comment notifications sent by the Virtual Agent sys_notification.- Type: true|false
|
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sn_now_teams.enable_va_approval_notification |
Use this property to enable the approval notifications sent by the Virtual Agent sys_notification.- Type: true|false
|
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--- title: Properties installed with IT Service Management for Microsoft 365 description: The following properties are installed with the IT Service Management for Microsoft 365 plugin. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/properties-itsm-ms365.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management] --- # Properties installed with IT Service Management for Microsoft 365 The following properties are installed with the IT Service Management for Microsoft 365 plugin. **Note:** The following properties are located in the System Properties \[sys\_properties\] table. To access the table, enter `sys_properties.list` in the navigation filter. <table id="table_rg4_d2w_y1c"><thead><tr><th> Property </th><th> Description </th></tr></thead><tbody><tr><td> sn\_now\_teams\_it.enable\_va\_comment\_notification </td><td> Use this property to enable the comment notifications sent by the Virtual Agent sys\_notification.- Type: true\|false - Default value: true </td></tr><tr><td> sn\_now\_teams.enable\_va\_approval\_notification </td><td> Use this property to enable the approval notifications sent by the Virtual Agent sys\_notification.- Type: true\|false - Default value: true </td></tr></tbody> </table>**Parent Topic:**[ServiceNow for Microsoft Teams reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/reference-sn-teams.md)
| title | Properties installed with IT Service Management for Microsoft 365 |
| description | The following properties are installed with the IT Service Management for Microsoft 365 plugin. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/properties-itsm-ms365.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ReferenceServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |