Schedule an appointment
Schedule a virtual or in-person appointment by selecting a reason and providing your contact information.
Before you begin
Role required: none
Procedure
-
You can schedule an appointment from the following entry points.
Some entry points might not be available based on the configuration set by the admin.
|
Entry Point |
Steps to schedule appointment |
|---|---|
|
Employee Center |
|
|
Employee Center Pro Kiosk |
In the Get support section, select Schedule appointment. |
|
Knowledge Base article |
At the end of the article, select Schedule an appointment. |
|
Request details |
From the Actions menu, select Schedule an appointment. |
|
My tasks page |
|
|
ITSM Walk-up Experience |
While scheduling a walk-up, select Schedule appointment instead. |
-
On the Schedule appointment form, fill in the fields.
For a description of the field values, see Schedule appointment form
Note: Some fields might not be available based on the configuration set by the admin.
.
-
Select the check box to agree to receive messages and updates about your appointment.
-
Select the check box to update the contact information in your profile.
This is applicable if the contact information you provided is different from the information in your profile.
-
Enter additional details about your appointment.
-
Select Schedule appointment.
---
title: Schedule an appointment
description: Schedule a virtual or in-person appointment by selecting a reason and providing your contact information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/schedule-appointment.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Employee Center Pro, Employee Center Pro, EmployeeWorks, Employee Service Management]
---
# Schedule an appointment
Schedule a virtual or in-person appointment by selecting a reason and providing your contact information.
## Before you begin
Role required: none
## Procedure
1. You can schedule an appointment from the following entry points.
Some entry points might not be available based on the configuration set by the admin.
<table id="choicetable_jch_n5z_mdc"><thead><tr><th align="left" id="d279255e57">
Entry Point
</th><th align="left" id="d279255e60">
Steps to schedule appointment
</th></tr></thead><tbody><tr><td id="d279255e66">
**Employee Center**
</td><td>
- On the landing page, select **Schedule Appointment** from the **Quick Links** section.
- On the landing page, select **Appointments**, then select **New appointment**.
- In the **Human resources** menu, in the **Quick links** section, select **Schedule appointment**.
</td></tr><tr><td id="d279255e109">
**Employee Center Pro Kiosk**
</td><td>
In the **Get support** section, select **Schedule appointment**.
</td></tr><tr><td id="d279255e126">
**Knowledge Base article**
</td><td>
At the end of the article, select **Schedule an appointment**.
</td></tr><tr><td id="d279255e138">
**Request details**
</td><td>
From the Actions menu, select **Schedule an appointment**.
</td></tr><tr><td id="d279255e151">
**My tasks page**
</td><td>
1. Select a task.
2. In the task details pane, select **Schedule appointment**.
</td></tr><tr><td id="d279255e172">
**ITSM Walk-up Experience**
</td><td>
While scheduling a walk-up, select **Schedule appointment instead**.
</td></tr></tbody>
</table>2. On the Appointment type page, select **Schedule appointment**, then select **Continue**.
3. On the Schedule appointment form, fill in the fields.
For a description of the field values, see [Schedule appointment form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/schedule-appointment-form.md)
**Note:** Some fields might not be available based on the configuration set by the admin.
.
4. Select the check box to agree to receive messages and updates about your appointment.
5. Select the check box to update the contact information in your profile.
This is applicable if the contact information you provided is different from the information in your profile.
6. Enter additional details about your appointment.
7. Select **Schedule appointment**.
| title | Schedule an appointment |
| description | Schedule a virtual or in-person appointment by selecting a reason and providing your contact information. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/schedule-appointment.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using Employee Center ProEmployee Center ProEmployeeWorksEmployee Service Management |