Customize Start Microsoft Teams chat UI action
Enables you to extend the Start Microsoft Teams chat UI actions to the tables you require.
Before you begin
Role required: admin
Procedure
-
Navigate to All > ServiceNow for Microsoft 365 > UI Actions.
-
Open the existing Start Microsoft Teams chat UI action in a new window.
-
On the UI Actions screen, Click New.
-
On the UI Action form, fill the fields:
|
Field |
Description |
|---|---|
|
Name |
Name of the UI action. Ex: Start Microsoft Teams chat |
|
Table |
Table to which the Start Microsoft Teams chat UI action is to be available |
|
Application |
HR Service Delivery integration with Microsoft Teams |
|
Form button |
Check this box |
|
Show insert |
Clear this box |
|
Client |
Check this box |
|
Condition |
Copy and paste the condition of the existing Start Microsoft Teams chat. Modify the column name as required. |
|
Script |
Copy and paste the script of the existing Start Microsoft Teams chat. Modify the column name as required. |
|
Workspace Form Button |
Check this box.Copy and paste the Workspace Client Scriptof the existing Start Microsoft Teams chat. Modify the column name as required. |
Parent Topic:Customize UI actions for HR Service Delivery integration with Microsoft Teams
--- title: Customize Start Microsoft Teams chat UI action description: Enables you to extend the Start Microsoft Teams chat UI actions to the tables you require. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/start-chat-hr.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Customize UI actions for HR Service Delivery integration with Microsoft Teams, HR Service Delivery integration, Customize Integrations for Employee Experience, Manage, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management] --- # Customize Start Microsoft Teams chat UI action Enables you to extend the Start Microsoft Teams chat UI actions to the tables you require. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **ServiceNow for Microsoft 365** > **UI Actions**. 2. Open the existing **Start Microsoft Teams chat** UI action in a new window. 3. On the **UI Actions** screen, Click **New**. 4. On the UI Action form, fill the fields: <table id="table_s53_svz_pnb"><thead><tr><th align="left"> Field </th><th align="left"> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the UI action. Ex: Start Microsoft Teams chat </td></tr><tr><td> Table </td><td> Table to which the Start Microsoft Teams chat UI action is to be available </td></tr><tr><td> Application </td><td> HR Service Delivery integration with Microsoft Teams </td></tr><tr><td> Form button </td><td> Check this box </td></tr><tr><td> Show insert </td><td> Clear this box </td></tr><tr><td> Client </td><td> Check this box </td></tr><tr><td> Condition </td><td> Copy and paste the condition of the existing Start Microsoft Teams chat. Modify the column name as required. </td></tr><tr><td> Script </td><td> Copy and paste the script of the existing Start Microsoft Teams chat. Modify the column name as required. </td></tr><tr><td> Workspace Form Button </td><td> Check this box.Copy and paste the **Workspace Client Script**of the existing Start Microsoft Teams chat. Modify the column name as required. </td></tr></tbody> </table>5. Click **Submit**. **Parent Topic:**[Customize UI actions for HR Service Delivery integration with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ui-actions-ms-teams-hr.md)
| title | Customize Start Microsoft Teams chat UI action |
| description | Enables you to extend the Start Microsoft Teams chat UI actions to the tables you require. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/start-chat-hr.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Customize UI actions for HR Service Delivery integration with Microsoft TeamsHR Service Delivery integrationCustomize Integrations for Employee ExperienceManageServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |