Supporting information for ServiceNow Otto for Employee Experience

concept brazil Updated Sep 10, 2026 1 min read supporting-info-for-now-assist-for-emp-expe.md
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Get a quick overview of the key information related to the ServiceNow Otto for Employee Experience.

Supported versions

ServiceNow Otto for Employee Experience is supported starting from Xanadu Patch 3 and later versions.

Supported user interfaces

The ServiceNow Otto for Employee Experience application supports the following user interfaces:

  • ServiceNow Otto® chat bot in any service portal
  • ServiceNow Otto for Virtual Agent interfaces

Application information

Activate the ServiceNow Otto for Employee Experience store app (sn_ex_gen_ai).

This store app has the following dependencies:

  • ServiceNow Otto® for platform (sn_genai_platform)
  • Employee Center (sn_ex_sp)

For more information, see Configure ServiceNow Otto for Employee Experience.

Parent Topic:Explore ServiceNow Otto for Employee Experience

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