Upload manifest file in Microsoft Teams

task brazil Updated Sep 10, 2026 1 min read upload-manifest-ms-teams-st.md

Upload the manifest file in Microsoft Teams to integrate Microsoft Teams with your ServiceNow instance.

Before you begin

Make sure that you have the manifest file for self-configured apps. For more information, see Create and download the manifest file for self-configured apps.

Role required: admin

Procedure

Launch the Microsoft Teams application.
Navigate to Apps > Upload a customised app.

Note:

Ensure that ServiceNow for Microsoft Teams is allowed as a third-party app in Microsoft Teams. For information about allowing apps in Microsoft Teams, see the Microsoft Teams documentation.
Navigate to the location where the manifest file is downloaded and select the zip file.
Select Open.

The ServiceNow for Teams appears in the Apps screen.
Select the ServiceNow for Teams app.
Select Add.

The ServiceNow for Teams app appears in Microsoft Teams.
- Chat: Begin your conversation with the Virtual Agent to get help.
- Employee Center: Select the Employee Center tab to view the organization updates and the status on your tasks and requests.
Note: If you don't want to create a manifest file, you can edit an existing manifest file as required. After updating the existing manifest file, you can download and upload the manifest file in Microsoft Teams to make the changes effective.

Parent Topic:Setup for integrating self-configured apps with Microsoft Teams for Employee Experience

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---
title: Upload manifest file in Microsoft Teams
description: Upload the manifest file in Microsoft Teams to integrate Microsoft Teams with your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/upload-manifest-ms-teams-st.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integration for Employee Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Upload manifest file in Microsoft Teams

Upload the manifest file in Microsoft Teams to integrate Microsoft Teams with your ServiceNow instance.

## Before you begin

Make sure that you have the manifest file for self-configured apps. For more information, see [Create and download the manifest file for self-configured apps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/download-manifest-file-st.md).

Role required: admin

## Procedure

1. Launch the Microsoft Teams application.

2. Navigate to **Apps** &gt; **Upload a customised app**.

**Note:**

Ensure that ServiceNow for Microsoft Teams is allowed as a third-party app in Microsoft Teams. For information about allowing apps in Microsoft Teams, see the [Microsoft Teams documentation](https://learn.microsoft.com/en-us/microsoftteams/app-policies).

3. Navigate to the location where the manifest file is downloaded and select the zip file.

4. Select **Open**.

The **ServiceNow for Teams** appears in the **Apps** screen.

5. Select the **ServiceNow for Teams** app.

6. Select **Add**.

The ServiceNow for Teams app appears in Microsoft Teams.

- **Chat**: Begin your conversation with the Virtual Agent to get help.

- **Employee Center**: Select the **Employee Center** tab to view the organization updates and the status on your tasks and requests.

**Note:** If you don't want to create a manifest file, you can edit an existing manifest file as required. After updating the existing manifest file, you can download and upload the manifest file in Microsoft Teams to make the changes effective.

**Parent Topic:**[Setup for integrating self-configured apps with Microsoft Teams for Employee Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/c_employee_ex_s_tnt.md)