Employee actions
concept brazil Updated Sep 10, 2026 1 min read ur-ms-teams-use-employee.md
Employees can create and update universal requests and track existing universal requests by using Microsoft Teams.
- Create a Universal request from Microsoft Teams
Create a universal request with the help of the Virtual Agent. You can access the Virtual Agent from the Microsoft Teams application. - Update or cancel a universal request using Microsoft Teams
Update or cancel a universal request with the help of the Virtual Agent. You can access the Virtual Agent from the Microsoft Teams application.
Parent Topic:Use Microsoft Teams for Universal Request
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--- title: Employee actions description: Employees can create and update universal requests and track existing universal requests by using Microsoft Teams. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/ur-ms-teams-use-employee.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use Microsoft Teams for Universal Request, Use Microsoft Teams integration for Employee Experience, Use, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management] --- # Employee actions Employees can create and update universal requests and track existing universal requests by using Microsoft Teams. - **[Create a Universal request from Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ur-ms-teams-use-create-ur-va.md)** Create a universal request with the help of the Virtual Agent. You can access the Virtual Agent from the Microsoft Teams application. - **[Update or cancel a universal request using Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ur-ms-teams-use-track-ur-va.md)** Update or cancel a universal request with the help of the Virtual Agent. You can access the Virtual Agent from the Microsoft Teams application. **Parent Topic:**[Use Microsoft Teams for Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ur-ms-teams-use.md)
| title | Employee actions |
| description | Employees can create and update universal requests and track existing universal requests by using Microsoft Teams. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/ur-ms-teams-use-employee.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Use Microsoft Teams for Universal RequestUse Microsoft Teams integration for Employee ExperienceUseServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |