Modify app launcher widget display

task brazil Updated Sep 10, 2026 1 min read use-app-launcher.md
Raw file servicenow.com

Access all the useful applications from a unified application from the Applications widget from your employee portal. You can see a list of related applications when you browse topics and launch the application.

Before you begin

Role required: sp_admin

About this task

Using the app launcher in Employee Center Pro, You can provide one-click access to the applications and configure the instance options to control the appearance of the widget, such as the icon and description. For more information, see App Launcher.

Procedure

  1. Navigate to All > Self-Service > Employee Center.

    The Employee Center home page is displayed.

  2. To configure the appearance, press and hold the control key, right-click the Applications widget, and select Instance Options.

  3. On the form, select the options:

Field

Description

Title of widget

Title of the widget, for example My applications

Application count

Number of the applications you want to display on the widget (Upto 6 apps). Note: Defer load shows up to six loaders.

Card display view

Display view preference of the card. Either the app icon or the title is required with other options.[Omitted image "instance-option-webapp.png"] Alt text: Web application instance options

  • Icon, Title, Description
  • Icon, Title
  • Icon, Description
  • Title, Description
  • Icon only
  • Title only

Load configuration

Order in which the page and widgets data loads. Select one of the following options:- Asynchronous: First the page loads, then the widgets data loads. Users see content appear in the widgets as soon as each individual widget loads.

  • Synchronous: Page and widget data loads at the same time. The page remains blank until all the data loads.

Show empty state

Option to show the widget with empty state message.

Widget behavior during high load

Option to show the view from the available options:- None

  • Lite view: Select this option to display a message that the portal is experiencing heavy usage.
  • Regular view: Select this option for regular view.
4. Click **Save**.
  1. Click View all to see all the applications.

What to do next

After instance option configuration, your employees can access both custom and azure applications, manage the appearance of the widget, and access applications from topics.

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