User portal data map

task brazil Updated Sep 10, 2026 1 min read user-portal-data-map.md
Raw file servicenow.com

User Portal Data Map table table is accessible only to the maint user and is auto-deleted in 30 days with an auto-flush job.

Before you begin

Role required: admin or maint user.

About this task

User Portal Data Map table stores the session data when the user logs in. When you mark

  • sn_ex_sp.megamenu _async_load=true and sn_ex_sp.megamenu_async_load_skeleton_view=true, the user portal data map (sn_ex_sp_user_portal_data_map) fetches, stores, refreshes, and displays the latest mega menu session data without page refresh. Skeleton loaders appear, a job fetching the latest data runs in the background, then this data is displayed for subsequent sessions until the data is fetched afresh.

  • sn_ex_sp.megamenu _async_load=true and sn_ex_sp.megamenu_async_load_skeleton_view=false, the user portal data map (sn_ex_sp_user_portal_data_map) saves the megamenu session data from the most recent session. Table data updates with each login. This data appears for subsequent sessions without skeleton loaders.

    Note: Ensure you re-login for the changes to display.

Procedure

  1. Navigate to All > System Definition > Tables > User Portal Data Map.

  2. On the sn_ex_sp_user_portal_data_map, go to the Application Access tab.

  3. See the following options with the All application scopes.

    • Can read
    • Can create
    • Can update Do not select Can delete

    Note: Data in the User Portal Data Map table table is accessible only to the maint user and is auto-deleted in 30 days with an auto-flush job.

What to do next

In the navigation filter, enter sn_ex_sp_user_portal_data_map.list to see the data.

[Omitted image "mm-user-portal-data-map.png"] Alt text: Illustrative image for the user portal data map session data

Related topics

Configure Mega menu async load system properties

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