Use Personalized Answers
Employees can use the AI-search enabled feature to seek information about their leave balance and more on the Employee Center search page.
Personalized Answers is an AI search-enabled feature, integrated with one or more third-party integrations to provide relevant and informative content from the search page on Employee Center.
Personalized Answers- time off feature has location-specific data. The default third-party integrations available are Kronos and Workday for specific regions that show the leave balances of employees of that region.
Employees can simply go to the Employee Center search page and look for their remaining paid time-off time. In addition to searching for all kinds of leave balances, the employees can search for information about types of leave. For example, an employee can search for 'how much sick leave do I have left' to see information pertaining to only sick leave.
[Omitted image "pto-ss.jpg"] Alt text: Personalised answer result page showing leave balance.
Employee can quickly scan the remainder of leaves for the year and select Request For Leaves to apply for it. View Policy is entirely company-specific.
Parent Topic:Using Employee Center
Related topics
Use the Employee Center topic pages
Topic managers and contributors for topic page management
Manage approvals from Microsoft Teams
Manage approvals from a Microsoft Outlook email
View the Recommended for you content
Employee Profile org chart widget
RTL support for Employee Center
--- title: Use Personalized Answers description: Employees can use the AI-search enabled feature to seek information about their leave balance and more on the Employee Center search page. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/using-personalized-search-on-employee-center.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Using Employee Center, Employee Center, EmployeeWorks, Employee Service Management] --- # Use Personalized Answers Employees can use the AI-search enabled feature to seek information about their leave balance and more on the Employee Center search page. Personalized Answers is an AI search-enabled feature, integrated with one or more third-party integrations to provide relevant and informative content from the search page on Employee Center. Personalized Answers- time off feature has location-specific data. The default third-party integrations available are Kronos and Workday for specific regions that show the leave balances of employees of that region. Employees can simply go to the Employee Center search page and look for their remaining paid time-off time. In addition to searching for all kinds of leave balances, the employees can search for information about types of leave. For example, an employee can search for 'how much sick leave do I have left' to see information pertaining to only sick leave. \[Omitted image "pto-ss.jpg"\] Alt text: Personalised answer result page showing leave balance. Employee can quickly scan the remainder of leaves for the year and select **Request For Leaves** to apply for it. **View Policy** is entirely company-specific. **Parent Topic:**[Using Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/using-emp-center.md) **Related topics** [Use the Employee Center topic pages]() [Topic managers and contributors for topic page management]() [Use the My To-dos page]() [Use approval experience]() [Manage approvals from Microsoft Teams]() [Manage approvals from a Microsoft Outlook email]() [Task filters on My tasks]() [View the Recommended for you content]() [Use Employee Center from Zoom]() [View employee profile]() [Employee Profile org chart widget]() [RTL support for Employee Center]() [Manage favorites]() [Access applications from App Launcher]() [Use Guided Self-Service]()
| title | Use Personalized Answers |
| description | Employees can use the AI-search enabled feature to seek information about their leave balance and more on the Employee Center search page. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/using-personalized-search-on-employee-center.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Using Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |