Configure favorite content type
Configure the favorites option to help employees personalize the content and easily access the content they frequently use.
Before you begin
Role required: portal admin and sp_admin
About this task
You can configure the favorites and favorite icon. Once you enable favorites for content types such as requests, articles, and applications (EC Pro only), your employees can mark content as favorites.
Note: Favorites for Applications is available to only Employee Center Pro customers as Applications is an Employee Center Pro feature.
You can configure favorites for content types of your choice.
Procedure
-
Navigate to All > Favorites > Favorite Content Type.
-
Specify the content type.
For example, Article.
-
Select Badge icon from the available list.
-
Select the Active option.
Result
The content type display is configured.
---
title: Configure favorite content type
description: Configure the favorites option to help employees personalize the content and easily access the content they frequently use.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/web-configure-favorites-admin-content.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Cross-channel favorites, Setup Employee Center browse experience features, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---
# Configure favorite content type
Configure the favorites option to help employees personalize the content and easily access the content they frequently use.
## Before you begin
Role required: portal admin and sp\_admin
## About this task
You can configure the favorites and favorite icon. Once you enable favorites for content types such as requests, articles, and applications \(EC Pro only\), your employees can mark content as favorites.
**Note:** Favorites for **Applications** is available to only Employee Center Pro customers as Applications is an Employee Center Pro feature.
You can configure favorites for content types of your choice.
## Procedure
1. Navigate to **All** > **Favorites** > **Favorite Content Type**.
2. Specify the content type.
For example, **Article**.
3. Select **Badge icon** from the available list.
4. Select the **Active** option.
## Result
The content type display is configured.
| title | Configure favorite content type |
| description | Configure the favorites option to help employees personalize the content and easily access the content they frequently use. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/web-configure-favorites-admin-content.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Cross-channel favoritesSetup Employee Center browse experience featuresConfiguring Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |