Connect your Zoom account to a different ServiceNow instance
task brazil Updated Sep 10, 2026 1 min read zoom-override-sn-instance.md
Connect your Zoom account to another ServiceNow® instance by overriding your existing ServiceNow instance.
Before you begin
Role required: admin
Procedure
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Open the ServiceNow instance that you want to connect to your existing Zoom account.
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Navigate to All > Employee Center > Employee Center for Zoom > Setup.
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On the Connect to an account form, select Connect associated with Zoom.
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Enter
CHANGEin the Type CHANGE to continue field and select Override connection.
Result
Your Zoom account is successfully connected to another ServiceNow instance.
Parent Topic:Employee Center for Zoom
40 lines · 1.5 KB
--- title: Connect your Zoom account to a different ServiceNow instance description: Connect your Zoom account to another ServiceNow instance by overriding your existing ServiceNow instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/zoom-override-sn-instance.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Employee Center for Zoom, Employee Center Integrations, EmployeeWorks, Employee Service Management] --- # Connect your Zoom account to a different ServiceNow instance Connect your Zoom account to another ServiceNow® instance by overriding your existing ServiceNow instance. ## Before you begin Role required: admin ## Procedure 1. Open the ServiceNow instance that you want to connect to your existing Zoom account. 2. Navigate to **All** > **Employee Center** > **Employee Center for Zoom** > **Setup**. 3. On the Connect to an account form, select **Connect** associated with Zoom. 4. Enter `CHANGE` in the **Type CHANGE to continue** field and select **Override connection**. ## Result Your Zoom account is successfully connected to another ServiceNow instance. **Parent Topic:**[Employee Center for Zoom](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/zoom-ec-create-app.md)
| title | Connect your Zoom account to a different ServiceNow instance |
| description | Connect your Zoom account to another ServiceNow instance by overriding your existing ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/zoom-override-sn-instance.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Employee Center for ZoomEmployee Center IntegrationsEmployeeWorksEmployee Service Management |