Health And Safety

Access your company's health and safety knowledge base on your mobile device using the ServiceNow Now Mobile app.

View safety register documents for hazardous material on your mobile device using the ServiceNow Now Mobile app.

Learn how to use the Mobile Agent app to create actions for an inspection survey in online or offline mode.

Add a Health and Safety launcher screen tab to your Now Mobile app configuration. With this launcher tab, your employees can open the Health and Safety Incident Management application in the Now Mobile app on their mobile device.

Add the total hours worked for an establishment annually.

Complete a safety inspection or audit survey assigned to you in the offline mode-without an internet connection- through the Mobile Agent app.

Several types of components are installed with installation of the Health and Safety Incident Management OSHA Content Pack application, including tables and system properties.

Configure the ServiceNow mobile apps to access Health and Safety applications for submitting safety incidents, observations, and job safety analyses (JSAs).

Set up the Health and Safety Incident Management OSHA Content Pack application to enable the generation of OSHA forms.

Create a safety inspection using the Mobile Agent app without scheduling an inspection to manage your workplace inspection.

Generate an OSHA 301 form for an injury or illness associated with a safety incident.

Generate an annual 300 Log or 300A Summary OSHA form for all OSHA recordable injuries and illnesses that happened in an establishment between January 1 and December 31 of a calendar year.

With the ServiceNow Health and Safety Incident Management OSHA Content Pack application, you can automatically fill and export OSHA forms for injuries and illnesses that happened in an establishment under your organization.

ServiceNow Health and Safety enables businesses to ensure safe and healthy working conditions for their employees.

3E Protect is an external API service that provides access to a vast database of chemical metadata and Safety Data Sheets (SDS).

3E provides an external API called 3E Protect that integrates with Health and Safety Environmental management to automate chemical safety information retrieval and maintenance.

3E Regulatory Intelligence is an API provided by 3E that works by retrieving regulatory list regulations from the 3E server to individual chemical substances.

3E regulatory intelligence is an extension of the 3E service provider integration that retrieves regulatory list data for chemical substances directly from the 3E server.

The approver or the chemical manager can approve or reject the chemical request in the Employee Center.

You can assign the smart assessment for an inspection or an audit to yourself if you belong to the same assignment group.

Field description for a chemical form that the chemical manager uses to create a chemical by manually completing the form.

The field description for the chemical ingredient form is as follows.

The chemical manager uses the chemical item form to add a new chemical item record. The field and its descriptions are as follows.

The chemical management solution is designed to scale for organizations with large chemical inventories and complex conformance needs. It provides tools for managing chemical requests, approvals, and risk assessments, supporting safer workplace practices.

Field and description for a chemical request form. The chemical request form is used by an employee to request for an existing or a new chemical.

Chemical manager can complete the chemical record for an approved chemical manually if an integration with the 3E service provider is not available.

Several types of components are installed with activation of the Health and Safety Environmental Management plugin, including tables, user roles, and scheduled jobs.

Configures the 3E Credentials record and obtains the OAuth access token required to authenticate with the 3E Protect API.

Configure the 3E Regulatory credentials alias with the Client ID and Client Secret required to authenticate with the 3E Regulatory Intelligence API.

Configure 3E Regulatory Intelligence with Health and Safety Environmental Management to retrieve regulatory list data from 3E server and populate the Regulatory tab on chemical substance records.

Configure 3E integration with Health and Safety Environmental Management to retrieve current chemical data.

Configure approvers according to the location name entered on the request form. Multiple approvers can be associated with a single location.

Determine the survey field types that should display the Create action option when inspection agents complete the survey in the Mobile Agent app.

Learn how to set up and manage safety inspections and audits using the Mobile Agent app.

Setup offline mode in the Now Mobile app for Health and Safety so that users can access it even without an internet connection.

Configure the property that enables retrieving safety data sheets, SOP’s and other metadata from the 3E database to the chemical library. This property enables users to have the necessary safety information before they use the chemical.

You can create actions or findings for every question in the smart assessment questionnaire. For example, to report a hazard observed while completing the smart assessment questionnaire.

The chemical manager can create a chemical record for the new chemical request that has been approved.

Employees can request a chemical available in the chemical library or initiate a request for a new chemical from the Employee Center.

Add an action to address the root causes of the safety incident. You can add multiple actions for the incident.

A safety agent can create or edit a safety incident through the Mobile Agent app.

Log an injury or illness that resulted from a health and safety incident for each person affected during the incident on the Mobile Agent app.

Add a person involved or modify the information of an existing person involved in a safety incident using the Mobile Agent app.

As an agent or a manager, create or edit a root cause analysis on-site using the Mobile Agent app.

If you don't have an integration with 3E, you can create a regulatory list manually to review regulatory requirements, in-force dates, and conformance status of the chemical substance.

Use the Mobile Agent app to complete a smart assessment questionnaire for Health and Safety inspection or audit as an agent.

When a chemical is no longer needed or was created in error, deleting it permanently removes the record from the system.

The ServiceNow Health and Safety Environmental Management application is a solution in Health and Safety that focuses on environmental conformance. It provides a chemical management feature that enables organizations to manage chemicals, handle emissions and waste, and support regulatory conformance.

Health and Safety Environmental Management helps organizations centralize and streamline the tracking of hazardous materials and chemicals. It reduces the reliance on manual processes and spreadsheets, improving data accuracy and conformance.

Enable your employees to submit health and safety incidents and observations, Job safety analyses (JSAs), access safety knowledge base, and more on their mobile device using the ServiceNow mobile applications.

You can install the Health and Safety Environmental Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.

Enables you by reducing manual effort in obtaining data, improving data accuracy, and streamlining workflows. This integration promotes easier access and management of information in one unified environment.

As a safety agent, you can create or manage a safety incident using the Mobile Agent app.

Use the Mobile Agent or the Now Mobile app apps to manage Health and Safety inspections and audits.

Use the Mobile Agent app to create and manage smart assessments for safety inspections and audits as an agent. You can also partially save the smart assessment questionnaire in the offline mode.

Migrate your existing safety data sheets (SDS) from Chemical safety register to chemical item in Health and Safety Environmental Management.

Modify the chemical request approval flow using Flow designer.

Use the Regulatory tab on a chemical substance record to quickly assess regulatory conformance status, review regulations, and track upcoming and overdue regulatory obligations.

Using the reference topics, learn about the components, such as the roles, tables, plugins, and store applications that are installed when you install the Health and Safety Environmental Management application. Reference topics also provide additional information about the lists and forms that you use to configure and use Health and Safety Environmental Management.

Chemical managers can use the regulatory list regulation form to create a regulation for the chemical substance manually.

Report a safety incident or observation in the offline mode-without an internet connection- through the Now Mobile app. Once you go online, the incidents or observations reported offline are synchronized automatically.

Learn about the components, such as the tables and system properties that are installed when you install the Health and Safety Incident Management OSHA Content Pack application.

You can request a safety data sheet (SDS) from the chemical record to view the safety data for that chemical. The SDS can be downloaded in different languages.

Set up your implementation for Health and Safety Environmental Management by installing the application and reviewing, and configuring the components that are installed with the application.

A chemical manager reviews a chemical request received from the employee and submits it for approval by the approver.

You can sync details of chemicals, such as hazard identification, chemical ingredients, and others, with the 3E database to ensure that current information is accessible.

You can trigger a sync with the 3E Regulatory Intelligence server to retrieve all regulatory list data associated with a chemical substance based on its CAS (Chemical Abstracts Service) number.

Use the Health and Safety Environmental Management application to view the chemical library, raise chemical requests, and submit the requests for approvals.

Learn how to use the Health and Safety Environmental Management application to manage and track chemicals for your organizations.

The chemical library is a centralized repository that lists all chemicals used or managed by an organization. Employees can access the chemical library through the Employee Center.

You can view the smart assessment that was completed as part of the safety inspection or audit.

As a compliance manager, you need to report on employee incidents related to the health and safety. With Health and Safety Incident Management, you can export reports for safety incidents and the injuries and illnesses that occurred in your organization.

You can install the Health and Safety Incident Management OSHA Content Pack application (com.snc.sn_hs_im_osha) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.

Extend the capabilities of the Health and Safety applications by integrating it with other third-party systems.

Manage the establishment list for your organization​. The recordable injury and illness records are grouped using this establishment information for auto-filing and exporting the reports such as OSHA 300 and 300A forms.

Properties that you can use to configure PDF templates for OSHA forms.

Submit a safety incident or observation to report it your organization's safety department.

Submit a job safety analysis (JSA) to identify hazards related to your job and identify control measures that should be in place at your point-of-work.

Update a saved OSHA form PDF template if changes to an OSHA form PDF file are required.

View a saved OSHA 300 and 300A form for an establishment.