Manage Health and Safety incident using the Mobile Agent app
concept brazil Updated Sep 10, 2026 1 min read hs-manage-safety-incident-mobile-agent.md
As a safety agent, you can create or manage a safety incident using the Mobile Agent app.
The Mobile Agent app is useful to safety agents who are desk-less workers and must create or update incident records on the site.
Note: The safety incidents created or modified using the desktop workspace can be viewed on the Mobile Agent app.
The mobile experiences on Mobile Agent app for safety incidents available for safety agents and managers are:
- Create or modify a safety incident on the Mobile Agent app
A safety agent can create or edit a safety incident through the Mobile Agent app. - Create or modify injury and illness record of a safety incident on the Mobile Agent app
Log an injury or illness that resulted from a health and safety incident for each person affected during the incident on the Mobile Agent app. - Create or modify the people involved for a safety incident on the Mobile Agent app
Add a person involved or modify the information of an existing person involved in a safety incident using the Mobile Agent app. - Create or modify root cause analysis of a safety incident on the Mobile Agent app
As an agent or a manager, create or edit a root cause analysis on-site using the Mobile Agent app. - Create or modify actions of a safety incident on the Mobile Agent app
Add an action to address the root causes of the safety incident. You can add multiple actions for the incident.
Parent Topic:Mobile experience for Health and Safety
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--- title: Manage Health and Safety incident using the Mobile Agent app description: As a safety agent, you can create or manage a safety incident using the Mobile Agent app. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/health-and-safety/hs-manage-safety-incident-mobile-agent.html release: brazil product: Health and Safety classification: health-and-safety topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Mobile experience for Health and Safety, Health and Safety, Employee Service Management] --- # Manage Health and Safety incident using the Mobile Agent app As a safety agent, you can create or manage a safety incident using the Mobile Agent app. The Mobile Agent app is useful to safety agents who are desk-less workers and must create or update incident records on the site. **Note:** The safety incidents created or modified using the desktop workspace can be viewed on the Mobile Agent app. The mobile experiences on Mobile Agent app for safety incidents available for safety agents and managers are: - **[Create or modify a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety/hs-create-modify-incident-mobile-agent.md)** A safety agent can create or edit a safety incident through the Mobile Agent app. - **[Create or modify injury and illness record of a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety/hs-create-modify-injury-illness-incidents-mobile-agent.md)** Log an injury or illness that resulted from a health and safety incident for each person affected during the incident on the Mobile Agent app. - **[Create or modify the people involved for a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety/hs-create-modify-peope-involved-incident-mobile-agent.md)** Add a person involved or modify the information of an existing person involved in a safety incident using the Mobile Agent app. - **[Create or modify root cause analysis of a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety/hs-create-modify-rca-incident-mobile-agent.md)** As an agent or a manager, create or edit a root cause analysis on-site using the Mobile Agent app. - **[Create or modify actions of a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety/hs-create-modify-actions-safety-incidents-mobile-agent.md)** Add an action to address the root causes of the safety incident. You can add multiple actions for the incident. **Parent Topic:**[Mobile experience for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety/hs-health-safety-mobile.md)
| title | Manage Health and Safety incident using the Mobile Agent app |
| description | As a safety agent, you can create or manage a safety incident using the Mobile Agent app. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/health-and-safety/hs-manage-safety-incident-mobile-agent.html |
| release | brazil |
| product | Health and Safety |
| classification | health-and-safety |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Mobile experience for Health and SafetyHealth and SafetyEmployee Service Management |