Components installed with Health and Safety Case Management

reference brazil Updated Sep 10, 2026 2 min read components-installed-with-hs-case-mgmt.md
Raw file servicenow.com

Several types of components are installed with installation of the Health and Safety Case Management application, including tables, user roles, and scheduled jobs. The application also installs related store applications if they aren’t already installed.

Store applications installed

Store application

Description

Health and Safety Core

Installs core data model for Health and Safety. This data model includes common components such as Health and Safety user profile and actions that are used in the Health and Safety applications.

For more information on store applications, roles, and tables installed with Health and Safety Core, see Components installed with Health and Safety Core.

## Roles installed

Role title [name]

Description

Contains roles

Safety case manager

[sn_hs_cm.case_manager]

Manager for Health and Safety cases who can

  • View Health and Safety cases and their related records in the Health and Safety Workspace
  • Create, update, and delete these from the Health and Safety Workspace
    • Health and Safety cases
    • Return to work cases
  • sn_hs_cm.case_reporter
  • sn_hs_cm.rtw_writer
  • sn_hs_cm.case_writer

Safety case reporter

[sn_hs_cm.case_reporter]

  • View cases created for the Health and Safety questions asked
  • Submit Health and Safety questions from the Employee Center

none

Safety case reader

[sn_hs_cm.case_reader]

  • Can view Health and Safety cases in the Health and Safety Workspace
  • Can view safety incidents and observations associated with Health and Safety cases
  • sn_ohs_im.incident_reader
  • sn_ohs_im.observation_reader
  • sn_ohs_im.hs_profile_reader
  • sn_ohs_im.document_reader
  • sn_ohs_im.action_reader

Safety case writer

[sn_hs_cm.case_writer]

  • Create and update Health and Safety cases in the Health and Safety Workspace
  • Can associate related safety incidents and observations to Health and Safety cases
  • sn_ohs_im.incident_writer
  • sn_ohs_im.observation_writer
  • sn_hs_cm.case_reader
  • sn_ohs_im.document_writer
  • sn_ohs_im.action_writer

Return to work case reader

[sn_hs_cm.rtw_reader]

Can view Return to work cases in the Health and Safety Workspace

sn_ohs_im.hs_profile_reader

Return to work case writer

[sn_hs_cm.rtw_writer]

Safety case writer who can create and update Return to work cases in the Health and Safety Workspace

  • sn_hs_cm.case_writer
  • sn_hs_cm.rtw_reader

Claim case writer

[sn_hs_cm.claim_case_writer]

Safety case writer who can create, update, and delete claim cases in the Health and Safety Workspace

  • sn_hs_cm.case_writer
  • sn_hs_cm.claim_case_reader

Claim case reader

[sn_hs_cm.claim_case_reader]

Can view Health and Safety claim cases in the Health and Safety Workspace

sn_hs_cm.case_reader

## Tables installed

Table

Description

Health and Safety case

[sn_hs_cm_case]

Stores all records of Health and Safety cases. This table extends the Health and Safety task [sn_ohs_im_task] table.

Leave

[sn_hs_cm_leave]

Stores Health and Safety cases of type Injury and illness related leave.

Health and Safety Case Payment

[sn_hs_cm_payment]

Stores payment details for Health and Safety compensation claim cases.

## User groups installed

Name of group

Description

Contains roles

Health and Safety routing group

Assignment group for Universal Request for Health and Safety cases.

  • agent_workspace_user
  • workspace_user
  • sn_ohs_im.workspace_user
  • sn_uni_req.routing_agent
  • sn_hs_cm.case_manager
**Parent Topic:**[Health and Safety Case Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety-case-management/hs-case-management-reference.md)
Search documentation
Search document titles and file paths on the brazil branch