Create a Health and Safety knowledge article
Create a safety-related knowledge article in the Health and Safety Workspace to share information across your organization.
Before you begin
Role required: agent_workspace_user
About this task
For detailed information on authoring and managing knowledge articles in a workspace, see Authoring a knowledge article in Agent Workspace.
Procedure
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Navigate to Workspaces > Health and Safety Workspace.
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Select the configuration icon ([Omitted image "icon-config.png"] Alt text: Configuration icon).
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In the Configuration tab, select Knowledge and then All.
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Select New.
To edit an existing article, open the one that you want to edit.
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In the Create article dialog box, select an article template to create a knowledge article using defined fields and values.
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In the Knowledge base field, select the Safety knowledge base.
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In the Article template field, select the desired article template.
The Article template list is populated based on the article templates configured for the selected knowledge base.
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Select Create article.
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On the form, fill in the fields.
For information on the knowledge field descriptions, see Create a knowledge article in Agent Workspace.
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Select Save.
- The article is saved and appears in the My Articles - Unpublished list.
- Additional tabs appear on the form.
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Add details to the article, if necessary.
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Select Publish to publish the article and make it available to employees.
Result
The knowledge article appears in a Knowledge list under Configuration:
- When published, it appears in the My Articles - Published list and the All Articles list. Published articles are visible to all employees.
- When unpublished, it appears in the My Articles - Unpublished list and the All Articles list.
Parent Topic:Managing safety knowledge articles
---
title: Create a Health and Safety knowledge article
description: Create a safety-related knowledge article in the Health and Safety Workspace to share information across your organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/health-and-safety-core/hs-create-safety-knowledge-article.html
release: brazil
product: Health and Safety Core
classification: health-and-safety-core
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage safety knowledge articles, Use, Health and Safety Core, Health and Safety, Employee Service Management]
---
# Create a Health and Safety knowledge article
Create a safety-related knowledge article in the Health and Safety Workspace to share information across your organization.
## Before you begin
Role required: agent\_workspace\_user
## About this task
For detailed information on authoring and managing knowledge articles in a workspace, see [Authoring a knowledge article in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/managing-knowledge-workspace.md).
## Procedure
1. Navigate to **Workspaces** > **Health and Safety Workspace**.
2. Select the configuration icon \(\[Omitted image "icon-config.png"\] Alt text: Configuration icon\).
3. In the **Configuration** tab, select **Knowledge** and then **All**.
4. Select **New**.
To edit an existing article, open the one that you want to edit.
5. In the Create article dialog box, select an article template to create a knowledge article using defined fields and values.
1. In the **Knowledge base** field, select the **Safety** knowledge base.
2. In the **Article template** field, select the desired article template.
The Article template list is populated based on the article templates configured for the selected knowledge base.
3. Select **Create article**.
6. On the form, fill in the fields.
For information on the knowledge field descriptions, see [Create a knowledge article in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/create-article-workspace.md).
7. Select **Save**.
- The article is saved and appears in the **My Articles - Unpublished** list.
- Additional tabs appear on the form.
8. Add details to the article, if necessary.
9. Select **Publish** to publish the article and make it available to employees.
## Result
The knowledge article appears in a **Knowledge** list under **Configuration**:
- When published, it appears in the **My Articles - Published** list and the **All Articles** list. Published articles are visible to all employees.
- When unpublished, it appears in the **My Articles - Unpublished** list and the **All Articles** list.
**Parent Topic:**[Managing safety knowledge articles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety-core/hs-managing-safety-knowledge-articles.md)
| title | Create a Health and Safety knowledge article |
| description | Create a safety-related knowledge article in the Health and Safety Workspace to share information across your organization. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/health-and-safety-core/hs-create-safety-knowledge-article.html |
| release | brazil |
| product | Health and Safety Core |
| classification | health-and-safety-core |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage safety knowledge articlesUseHealth and Safety CoreHealth and SafetyEmployee Service Management |