Add background check packages for the Sterling service
Add one or more background check packages to your instance so they can be accessed when a request for a background check by Sterling is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.
Before you begin
A background check package is a set of activities that are defined by the third-party system to be included in a background check. You can have a package for a background check only, a package for both a background check and drug screening, and so on. For each background check package, you must provide:
- Package ID
- Package name
- Package description
Role required: sn_hr_integrations.admin
Procedure
-
Navigate to HR Integrations > Background Check Package.
-
Click New or open a record.
-
Fill in the fields on the form.
Field Description Package ID ID of the background check package. Package name Name of the background check package. Description Description of the background check package. Source Name of the third-party background check system. -
Click Submit or Update.
What to do next
.
Parent Topic:Integrating with the Sterling Talent Solutions service
Previous topic:Verify integration for the Sterling service
Next topic:Integrating with the CIC Plus service
Related topics
---
title: Add background check packages for the Sterling service
description: Add one or more background check packages to your instance so they can be accessed when a request for a background check by Sterling is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/background-check-package-for-sterling.html
release: brazil
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrating with the Sterling Talent Solutions service, HR Integrations, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---
# Add background check packages for the Sterling service
Add one or more background check packages to your instance so they can be accessed when a request for a background check by Sterling is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.
## Before you begin
A background check package is a set of activities that are defined by the third-party system to be included in a background check. You can have a package for a background check only, a package for both a background check and drug screening, and so on. For each background check package, you must provide:
- Package ID
- Package name
- Package description
Role required: sn\_hr\_integrations.admin
## Procedure
1. Navigate to **HR Integrations** > **Background Check Package**.
2. Click **New** or open a record.
3. Fill in the fields on the form.
|Field|Description|
|-----|-----------|
|Package ID|ID of the background check package.|
|Package name|Name of the background check package.|
|Description|Description of the background check package.|
|Source|Name of the third-party background check system.|
4. Click **Submit** or **Update**.
## What to do next
.
**Parent Topic:**[Integrating with the Sterling Talent Solutions service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/integrate-with-sterling-service.md)
**Previous topic:**[Verify integration for the Sterling service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/verify-base-integration-for-sterling.md)
**Next topic:**[Integrating with the CIC Plus service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/integrating-with-cic-plus-service.md)
**Related topics**
[Provide source credentials for the Sterling service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/hr-integrations-sources-sterling.md)
| title | Add background check packages for the Sterling service |
| description | Add one or more background check packages to your instance so they can be accessed when a request for a background check by Sterling is made. For example, you can add a package for a background check only and a package for both a background check and drug screening. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/background-check-package-for-sterling.html |
| release | brazil |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integrating with the Sterling Talent Solutions serviceHR IntegrationsIntegration of HR Service Delivery with third-party systemsHR Service DeliveryEmployee Service Management |