Use HCM AI agents for HR Service Delivery Advanced Integration with Workday

---
title: Use HCM AI agents for HR Service Delivery Advanced Integration with Workday
description: Place requests to the Workday system using the HR Service Delivery AI agent collection.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/conversational-agents-wd.html
release: brazil
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Using, HR Service Delivery Advanced Integration with Workday, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---

# Use HCM AI agents for HR Service Delivery Advanced Integration with Workday

Place requests to the Workday system using the HR Service Delivery AI agent collection.

## HCM AI agents Overview

You can submit requests to the Workday system, for example, apply for time off or update your details, using the HR Service Delivery AI agent collection in Employee Center. To access and use the HCM AI agents, ensure to [Configure HCM AI agents for HR Service Delivery Advanced Integration with Workday](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/config-awd-agents.md). For more information on subflow-agent mapping, see [Subflow-agent mapping for HR Service Delivery Advanced Integration with Workday](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/awd-agent-mapping.md).

## Worker profile retriever AI agent

The Worker profile retriever AI agent enables you to find details about a colleague. The details could include the department, job, email, or phone number, based on your request.

## Employee holiday calendar retrieval AI agent

The Employee holiday calendar retrieval AI agent retrieves holiday information for the specified year.

## Time off requester AI agent

The Time off requester AI agent enables you to request time off or retrieve your time off balance.

## Employee total rewards information AI agent

The Employee total rewards information AI agent enables you to retrieve your total rewards details.

## Employee details updater AI agent

The Employee details updater AI agent enables you to update personal information such as email address, phone number, home address, blood type, and date of birth.

## View paychecks AI agent

The View paychecks AI agent enables you to view paycheck summaries for the selected period.

## View compensation details AI agent

The View Compensation Details AI agent answers questions about your compensation details and those of your employees.

**Parent Topic:**[Using](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/using-hr-service-delivery-advanced-integration-with-workday.md)

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