Journey Accelerator task template fields
To make a task template, fill in the Journey Accelerator task template fields.
|
Field |
Description |
|---|---|
|
Name |
Descriptive name for the activity that is associated with the task. |
|
Table |
Table that is used to track tasks and fields. Select the Journey Accelerator Task [sn_ja_task] table to enable access to the template fields. |
|
Template |
Template fields that appear only when a table is selected. Template fields are tracked in the Journey Accelerator Task [sn_ja_task] table. The following settings apply to the overall properties of the task:
|
|
Active |
Option that enables the task template when selected. Only active tasks are available for managers to use. |
|
Task short description |
Brief description of the task. This text appears to users from the Journey Accelerator plan. This field appears in the Short description field when you are managing tasks in stages. |
|
Task description |
Detailed description of the task. |
|
Parent plan table |
Higher-level table that associates an entry in the Journey Accelerator Task [sn_ja_task] with the table that tracks plans, Journey Accelerator Plan [sn_ja_plan]. Selecting the Journey Accelerator enables access to the plan-related fields. |
|
Assign to source |
User who is assigned the task:- Employee
Note: Initially, only the first mentor is assigned with to-do tasks in the list with multiple entries. Managers can reassign the to-do tasks to other mentors after the plan is created. |
|
Relative due date trigger |
Condition that is used to trigger when a task is assigned based on the publish date of the plan. This condition is evaluated with Date offset type and Date offset type.- Created
Note: Only use the Start on condition. Start on is selected by default. |
|
Date offset type |
Condition that is used to trigger when a task is assigned. This condition is evaluated with Relative due date trigger and Number of offset days.- On
Note: The After condition is the default selection. We recommend that you use only the After condition. |
|
Number of offset days |
Condition that is used to trigger when a task is assigned. This condition is evaluated with Relative due date trigger and Date offset type.- Days
Note: Only specify days, and keep hours set at 0 (zero). For example: If the |
---
title: Journey Accelerator task template fields
description: To make a task template, fill in the Journey Accelerator task template fields.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/journey-accelerator/journey-accelerator-task-template.html
release: brazil
product: Journey Accelerator
classification: journey-accelerator
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Reference, Journey Accelerator, Employee Journey Management, HR Service Delivery, Employee Service Management]
---
# Journey Accelerator task template fields
To make a task template, fill in the Journey Accelerator task template fields.
<table><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
**Name**
</td><td>
Descriptive name for the activity that is associated with the task.
</td></tr><tr><td>
**Table**
</td><td>
Table that is used to track tasks and fields. Select the Journey Accelerator Task \[sn\_ja\_task\] table to enable access to the template fields.
</td></tr><tr><td>
**Template**
</td><td>
Template fields that appear only when a table is selected. Template fields are tracked in the Journey Accelerator Task \[sn\_ja\_task\] table.
The following settings apply to the overall properties of the task:
- **Mandatory**: Set to **true** to make the task required. Set to **false** to make the task optional.
- **Type**
- **Regular**: Standard to-do task template.
- **Calendar**: Schedulable task. Creates to-do task linked to Microsoft Office 365 calendar event.
</td></tr><tr><td>
**Active**
</td><td>
Option that enables the task template when selected. Only active tasks are available for managers to use.
</td></tr><tr><td>
**Task short description**
</td><td>
Brief description of the task. This text appears to users from the Journey Accelerator plan. This field appears in the **Short description** field when you are managing tasks in stages.
</td></tr><tr><td>
**Task description**
</td><td>
Detailed description of the task.
</td></tr><tr><td>
**Parent plan table**
</td><td>
Higher-level table that associates an entry in the Journey Accelerator Task \[sn\_ja\_task\] with the table that tracks plans, Journey Accelerator Plan \[sn\_ja\_plan\]. Selecting the Journey Accelerator enables access to the plan-related fields.
</td></tr><tr><td>
**Assign to source**
</td><td>
User who is assigned the task:- Employee
- Manager
- Mentor
**Note:** Initially, only the first mentor is assigned with to-do tasks in the list with multiple entries. Managers can reassign the to-do tasks to other mentors after the plan is created.
</td></tr><tr><td>
**Relative due date trigger**
</td><td>
Condition that is used to trigger when a task is assigned based on the publish date of the plan. This condition is evaluated with **Date offset type** and **Date offset type**.- **Created**
- **End on**
- **Start on**
- **Updated**
**Note:** Only use the **Start on** condition. **Start on** is selected by default.
</td></tr><tr><td>
**Date offset type**
</td><td>
Condition that is used to trigger when a task is assigned. This condition is evaluated with **Relative due date trigger** and **Number of offset days**.- **On**
- **After**
**Note:** The **After** condition is the default selection. We recommend that you use only the After condition.
</td></tr><tr><td>
**Number of offset days**
</td><td>
Condition that is used to trigger when a task is assigned. This condition is evaluated with **Relative due date trigger** and **Date offset type**.- **Days**
- **Hours**
**Note:** Only specify days, and keep hours set at 0 \(zero\).
For example: If the `Relative Due Date Trigger = Start On`, `Date Offset type = After`, and `Number of offset days = 5 days`, the task is configured to trigger 5 days after the publish date of the plan.
</td></tr></tbody>
</table>**Parent Topic:**[Journey Accelerator reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/journey-accelerator/ja-reference.md)
| title | Journey Accelerator task template fields |
| description | To make a task template, fill in the Journey Accelerator task template fields. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/journey-accelerator/journey-accelerator-task-template.html |
| release | brazil |
| product | Journey Accelerator |
| classification | journey-accelerator |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | ReferenceJourney AcceleratorEmployee Journey ManagementHR Service DeliveryEmployee Service Management |