Acknowledge the legal hold notice

task brazil Updated Sep 10, 2026 1 min read acknow-lg-hold-notif.md

As a custodian, acknowledge that you have received the legal hold notice, confirming your agreement to preserve all relevant data. This acknowledgment serves as formal documentation supporting the legal team in the context of legal proceedings.

Before you begin

Role required: Custodian

Procedure

Open the email with the subject line Legal Hold Notice - Action Required <LM number>.
Open the legal hold notice attachment and read it carefully.
Acknowledge the legal notice.
1. Select the link either from the email body or from the legal hold notice attachment.
2. In the My Tasks tab of Employee Center, select the legal hold matter from the Open tasks list.
3. Review the legal hold matter details.
4. Select Acknowledge.

Result

In the Employee Center, under the My Tasks tab, the acknowledged legal hold matter moves from Open to Completed.

In the Legal Counsel Center, under the Custodians tab of the legal matter page, the state changes from Assigned to Acknowledged.

Parent Topic:Using Legal Hold Notification

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---
title: Acknowledge the legal hold notice
description: As a custodian, acknowledge that you have received the legal hold notice, confirming your agreement to preserve all relevant data. This acknowledgment serves as formal documentation supporting the legal team in the context of legal proceedings.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/legal-hold-notification/acknow-lg-hold-notif.html
release: brazil
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Acknowledge the legal hold notice

## Before you begin

Role required: Custodian

## Procedure

1. Open the email with the subject line Legal Hold Notice - Action Required &lt;LM number&gt;.

2. Open the legal hold notice attachment and read it carefully.

3. Acknowledge the legal notice.

1. Select the link either from the email body or from the legal hold notice attachment.

2. In the **My Tasks** tab of Employee Center, select the legal hold matter from the Open tasks list.

3. Review the legal hold matter details.

4. Select **Acknowledge**.

## Result

In the Employee Center, under the **My Tasks** tab, the acknowledged legal hold matter moves from Open to Completed.

In the Legal Counsel Center, under the **Custodians** tab of the legal matter page, the state changes from Assigned to Acknowledged.

**Parent Topic:**[Using Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/use-lg-hold-notif.md)