Using Legal Hold Notification

concept brazil Updated Sep 10, 2026 1 min read use-lg-hold-notif.md

The Legal Hold Notification application enables organizations to issue, track, and manage legal hold notices efficiently.

If the Legal Counsel Center application hasn’t been previously installed, you must install it to start using Legal Hold Notification. For more information, see Install Legal Counsel Center Workspace.

Submit a Legal Hold Notification matter
Create a Legal Hold Notification matter to initiate the process of preserving the data related to the legal hold when the legal hold is issued.
Assign a matter owner
Assign a matter owner (fulfiller) for the legal hold matter to be responsible for managing it.
Issue a legal hold notice
Issue the legal hold notice to the custodian to ensure timely preservation of relevant data.
Add a new custodian to an existing legal hold matter
Add a new custodian to issue the legal hold notice if a user is later identified as responsible for preserving data relevant to the existing legal hold.
Acknowledge the legal hold notice
As a custodian, acknowledge that you have received the legal hold notice, confirming your agreement to preserve all relevant data. This acknowledgment serves as formal documentation supporting the legal team in the context of legal proceedings.
Send a reminder to custodians for acknowledgment
Send a reminder to custodians for them to acknowledge their role in ensuring that the data related to the legal hold is preserved.
Close a legal hold matter
Close a legal hold matter once the legal hold is officially lifted.
Reopen a legal hold matter
Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter.

Parent Topic:Legal Hold Notification

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---
title: Using Legal Hold Notification
description: The Legal Hold Notification application enables organizations to issue, track, and manage legal hold notices efficiently.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/legal-hold-notification/use-lg-hold-notif.html
release: brazil
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Using Legal Hold Notification

The Legal Hold Notification application enables organizations to issue, track, and manage legal hold notices efficiently.

If the Legal Counsel Center application hasn’t been previously installed, you must install it to start using Legal Hold Notification. For more information, see [Install Legal Counsel Center Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-service-delivery/install-legal-counsel-center-workspace.md).

-   **[Submit a Legal Hold Notification matter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/submit-lg-hold-notif-matter.md)**  
Create a Legal Hold Notification matter to initiate the process of preserving the data related to the legal hold when the legal hold is issued.
-   **[Assign a matter owner](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/assign-matter-owner.md)**  
Assign a matter owner \(fulfiller\) for the legal hold matter to be responsible for managing it.
-   **[Issue a legal hold notice](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/issue-lg-hold-notif-matter.md)**  
Issue the legal hold notice to the custodian to ensure timely preservation of relevant data.
-   **[Add a new custodian to an existing legal hold matter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/add-new-custodian-lg-hold-notif.md)**  
Add a new custodian to issue the legal hold notice if a user is later identified as responsible for preserving data relevant to the existing legal hold.
-   **[Acknowledge the legal hold notice](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/acknow-lg-hold-notif.md)**  
As a custodian, acknowledge that you have received the legal hold notice, confirming your agreement to preserve all relevant data. This acknowledgment serves as formal documentation supporting the legal team in the context of legal proceedings.
-   **[Send a reminder to custodians for acknowledgment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/send-reminder-for-acknowledgment.md)**  
Send a reminder to custodians for them to acknowledge their role in ensuring that the data related to the legal hold is preserved.
-   **[Close a legal hold matter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/close-lg-hold-notif-matter.md)**  
Close a legal hold matter once the legal hold is officially lifted.
-   **[Reopen a legal hold matter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/reopen-lg-hold-notifi-matter.md)**  
Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter.

**Parent Topic:**[Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/lg-hold-notif-landing-page.md)