Reopen a legal hold matter
task brazil Updated Sep 10, 2026 1 min read reopen-lg-hold-notifi-matter.md
Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter.
Before you begin
Role required: sn_lg_hold.legal_hold_fulfiller
Procedure
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Navigate to All > Legal Request > Legal Counsel Center.
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Select the List icon ([Omitted image "lsd-lcc-list-icon.png"] Alt text: List icon).
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In the Default lists tab, navigate to Matters > All
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Select the legal matter from the list.
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In the legal matter page, select Reopen.
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In the Comments field of the Response matter pop-up window, enter the reason to reopen the legal hold notification matter.
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Select OK.
Result
The closed legal hold notification matter is reopened, and its state changes from Closed complete to Work in Progress.
Parent Topic:Using Legal Hold Notification
46 lines · 1.7 KB
--- title: Reopen a legal hold matter description: Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/legal-hold-notification/reopen-lg-hold-notifi-matter.html release: brazil product: Legal Hold Notification classification: legal-hold-notification topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management] --- # Reopen a legal hold matter Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter. ## Before you begin Role required: sn\_lg\_hold.legal\_hold\_fulfiller ## Procedure 1. Navigate to **All** > **Legal Request** > **Legal Counsel Center**. 2. Select the List icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\). 3. In the **Default lists** tab, navigate to **Matters** > **All** 4. Select the legal matter from the list. 5. In the legal matter page, select **Reopen**. 6. In the **Comments** field of the Response matter pop-up window, enter the reason to reopen the legal hold notification matter. 7. Select **OK**. ## Result The closed legal hold notification matter is reopened, and its state changes from Closed complete to Work in Progress. **Parent Topic:**[Using Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/use-lg-hold-notif.md)
| title | Reopen a legal hold matter |
| description | Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/legal-hold-notification/reopen-lg-hold-notifi-matter.html |
| release | brazil |
| product | Legal Hold Notification |
| classification | legal-hold-notification |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseLegal Hold NotificationLegal Service Delivery Practice ApplicationsLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |