Send a reminder to custodians for acknowledgment
task brazil Updated Sep 10, 2026 1 min read send-reminder-for-acknowledgment.md
Send a reminder to custodians for them to acknowledge their role in ensuring that the data related to the legal hold is preserved.
Before you begin
Role required: sn_lg_hold.legal_hold_fulfiller
Procedure
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Navigate to All > Legal Request > Legal Counsel Center.
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Select the List icon ([Omitted image "lsd-lcc-list-icon.png"] Alt text: List icon).
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In the Default lists tab, navigate to Matters > All
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Select the legal hold matter for which the reminder must be sent.
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Select the Tasks tab.
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Select the task, which must be in the Assigned state.
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Select Send reminder.
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On the Send reminder pop-up window, select Send.
Result
A reminder email is sent to the custodian.
The message Reminder notice is sent appears in the Activity section.
Parent Topic:Using Legal Hold Notification
50 lines · 1.7 KB
--- title: Send a reminder to custodians for acknowledgment description: Send a reminder to custodians for them to acknowledge their role in ensuring that the data related to the legal hold is preserved. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/legal-hold-notification/send-reminder-for-acknowledgment.html release: brazil product: Legal Hold Notification classification: legal-hold-notification topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management] --- # Send a reminder to custodians for acknowledgment Send a reminder to custodians for them to acknowledge their role in ensuring that the data related to the legal hold is preserved. ## Before you begin Role required: sn\_lg\_hold.legal\_hold\_fulfiller ## Procedure 1. Navigate to **All** > **Legal Request** > **Legal Counsel Center**. 2. Select the List icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\). 3. In the **Default lists** tab, navigate to **Matters** > **All** 4. Select the legal hold matter for which the reminder must be sent. 5. Select the **Tasks** tab. 6. Select the task, which must be in the Assigned state. 7. Select **Send reminder**. 8. On the Send reminder pop-up window, select **Send**. ## Result A reminder email is sent to the custodian. The message **Reminder notice is sent** appears in the **Activity** section. **Parent Topic:**[Using Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/use-lg-hold-notif.md)
| title | Send a reminder to custodians for acknowledgment |
| description | Send a reminder to custodians for them to acknowledge their role in ensuring that the data related to the legal hold is preserved. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/legal-hold-notification/send-reminder-for-acknowledgment.html |
| release | brazil |
| product | Legal Hold Notification |
| classification | legal-hold-notification |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseLegal Hold NotificationLegal Service Delivery Practice ApplicationsLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |