Install AI agents for Health and Safety
Install AI agents on your ServiceNow instance to enable the agentic AI experience.
Before you begin
To get started with AI agents, you must enable AI Search on your instance.
Role required: sn_aia_admin
About this task
AI agents are not standalone applications that you can install directly. To enable AI agents on your instance, you must install and activate ServiceNow Otto for Health and Safety. For more information, see Install ServiceNow Otto for Health and Safety.
Procedure
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Navigate to All > System Definition > Plugins.
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Search for and select the ServiceNow Otto for Health and Safety application.
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Select Install.
Result
The AI Agent for Health and safety [sn_hs_ai_agents] plugin associated with the ServiceNow Otto for Health and Safety application is installed on your instance.
What to do next
To access AI agents in the ServiceNow Otto panel, you must enable the panel. See Activate the ServiceNow Otto panel standard chat.
Parent Topic:Configure AI agents for Health and Safety
--- title: Install AI agents for Health and Safety description: Install AI agents on your ServiceNow instance to enable the agentic AI experience. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/now-assist-for-health-and-safety/ai-agents-now-assist-hs-install.html release: brazil product: Now Assist for Health and Safety classification: now-assist-for-health-and-safety topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure AI agents, Configure, ServiceNow Otto for Health and Safety, Health and Safety, Employee Service Management] --- # Install AI agents for Health and Safety Install AI agents on your ServiceNow instance to enable the agentic AI experience. ## Before you begin To get started with AI agents, you must enable AI Search on your instance. Role required: sn\_aia\_admin ## About this task AI agents are not standalone applications that you can install directly. To enable AI agents on your instance, you must install and activate ServiceNow Otto for Health and Safety. For more information, see [Install ServiceNow Otto for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/now-assist-for-health-and-safety/now-assist-hs-install.md). ## Procedure 1. Navigate to **All** > **System Definition** > **Plugins**. 2. Search for and select the ServiceNow Otto for Health and Safety application. 3. Select **Install**. ## Result The AI Agent for Health and safety \[sn\_hs\_ai\_agents\] plugin associated with the ServiceNow Otto for Health and Safety application is installed on your instance. ## What to do next To access AI agents in the ServiceNow Otto panel, you must enable the panel. See [Activate the ServiceNow Otto panel standard chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/activate-now-assist-panel.md). **Parent Topic:**[Configure AI agents for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/now-assist-for-health-and-safety/ai-agents-now-assist-hs-configuring.md)
| title | Install AI agents for Health and Safety |
| description | Install AI agents on your ServiceNow instance to enable the agentic AI experience. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/now-assist-for-health-and-safety/ai-agents-now-assist-hs-install.html |
| release | brazil |
| product | Now Assist for Health and Safety |
| classification | now-assist-for-health-and-safety |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure AI agentsConfigureServiceNow Otto for Health and SafetyHealth and SafetyEmployee Service Management |