Configure resource rooms in Microsoft Exchange Online
Specify your delegated user email in the Microsoft portal to access the resource calendar.
Before you begin
Role required: Microsoft admin
Procedure
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Go to https://admin.microsoft.com/.
-
From the Navigation menu, select Resources Rooms & equipments.
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Select a resource of Type - Room to configure strict mode to.
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In the room details, edit the Delegates field.
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Specify the users or the delegated user email address.
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Select Save changes.
Important: Repeat steps 3 through 6 for every resource of the type Room that you want to configure the strict mode on.
Result
The user is configured as the delegated user.
What to do next
Create a personal authentication mode application registry for Microsoft Exchange Online with ServiceNow instance for OAuth authorization. For more information, see Set up personal authentication mode OAuth connectivity with Microsoft Exchange Online.
Parent Topic:Create a personal authentication mode connection with Microsoft Exchange Online
Related topics
Set up personal authentication mode OAuth connectivity with Microsoft Exchange Online
Configure your own connection and credential alias for personal authentication mode
Configure the Microsoft Exchange Online calendar provider in personal authentication mode
---
title: Configure resource rooms in Microsoft Exchange Online
description: Specify your delegated user email in the Microsoft portal to access the resource calendar.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/workplace-calendar-synchronization/configure-resource-rooms-in-msex.html
release: brazil
product: Workplace Calendar Synchronization
classification: workplace-calendar-synchronization
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a personal authentication mode connection with Microsoft Exchange Online, Microsoft Exchange Online - Calendar synchronization, Setup Workplace Calendar Synchronization, Configure, Workplace Calendar Synchronization, Workplace Service Delivery, Employee Service Management]
---
# Configure resource rooms in Microsoft Exchange Online
Specify your delegated user email in the Microsoft portal to access the resource calendar.
## Before you begin
Role required: Microsoft admin
## Procedure
1. Go to [https://admin.microsoft.com/](https://admin.microsoft.com/).
2. From the Navigation menu, select **Resources** **Rooms & equipments**.
3. Select a resource of **Type** - **Room** to configure strict mode to.
4. In the room details, edit the **Delegates** field.
5. Specify the users or the delegated user email address.
6. Select **Save changes**.
**Important:** Repeat steps 3 through 6 for every resource of the type **Room** that you want to configure the strict mode on.
## Result
The user is configured as the delegated user.
## What to do next
Create a personal authentication mode application registry for Microsoft Exchange Online with ServiceNow instance for OAuth authorization. For more information, see [Set up personal authentication mode OAuth connectivity with Microsoft Exchange Online](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-calendar-synchronization/setup-personal-auth-mode-oauth-connectivity-with-msex.md).
**Parent Topic:**[Create a personal authentication mode connection with Microsoft Exchange Online](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-calendar-synchronization/personal-auth-mode-connection-with-msex.md)
**Related topics**
[Configure Microsoft Azure]()
[Set up personal authentication mode OAuth connectivity with Microsoft Exchange Online]()
[Configure a personal authentication mode Connection and Credential alias for Microsoft Exchange Online]()
[Configure your own connection and credential alias for personal authentication mode]()
[Configure the Microsoft Exchange Online calendar provider in personal authentication mode]()
| title | Configure resource rooms in Microsoft Exchange Online |
| description | Specify your delegated user email in the Microsoft portal to access the resource calendar. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/workplace-calendar-synchronization/configure-resource-rooms-in-msex.html |
| release | brazil |
| product | Workplace Calendar Synchronization |
| classification | workplace-calendar-synchronization |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a personal authentication mode connection with Microsoft Exchange OnlineMicrosoft Exchange Online - Calendar synchronizationSetup Workplace Calendar SynchronizationConfigureWorkplace Calendar SynchronizationWorkplace Service DeliveryEmployee Service Management |