Create a Connection and credential alias for Microsoft Exchange On-Premises
Establish a connection and credential alias for Microsoft Exchange On-Premises so that you can synchronize reservations. Ensure that the values for the connection and credentials alias are set as specified.
Before you begin
Connect Microsoft Exchange On-Premises MID server with ServiceNow
Role required: admin
Procedure
-
Navigate to All > Connections & Credentials > Connections & Credentials Aliases.
-
Select Exchange_https.
-
On the form, create a connection.
-
In the Connections related list, select New.
-
On the form, enter the following details:
-
Name: Enter a name for the connection.
-
Credentials: Create a credential.
- Select the Lookup using list icon.
- On the Credentials window that opens, select New.
- In the What type credentials would like to create? section, select Basic Auth Credentials.
- Enter a Name.
- Enter your username and password.
- Select Submit.
-
In the Connection alias field, enter
sn_exchange_spoke.Exchange_https. -
In the Connection URL field, enter the URL in the
<hostname>.<domain>.com/EWS/Exchange.asmxformat. Enter the respective host and a fully qualified domain where the Microsoft Exchange Server is installed. For example,https://exchange2016.newlab.service-now.com/EWS/Exchange.asmx. -
Select the Use MID server check box.
An Advanced MID Server Configuration tab opens.
-
In the Advanced MID Server Configuration tab, do the following:
- In the MID Selection field, select Specific MID Server.
- In the MID Server field, select your server from the lookup list.
-
Select Submit.
-
-
Result
The Connection and Credentials alias is created.
What to do next
Configure Microsoft Exchange On-Premises as calendar provider
---
title: Create a Connection and credential alias for Microsoft Exchange On-Premises
description: Establish a connection and credential alias for Microsoft Exchange On-Premises so that you can synchronize reservations. Ensure that the values for the connection and credentials alias are set as specified.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/workplace-calendar-synchronization/create-a-connection-and-credential-alias-for-ms-exch-onprem.html
release: brazil
product: Workplace Calendar Synchronization
classification: workplace-calendar-synchronization
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a normal mode connection for Microsoft Exchange On-Premises, Microsoft Exchange On-Premises - Calendar synchronization, Setup Workplace Calendar Synchronization, Configure, Workplace Calendar Synchronization, Workplace Service Delivery, Employee Service Management]
---
# Create a Connection and credential alias for Microsoft Exchange On-Premises
Establish a connection and credential alias for Microsoft Exchange On-Premises so that you can synchronize reservations. Ensure that the values for the connection and credentials alias are set as specified.
## Before you begin
[Connect Microsoft Exchange On-Premises MID server with ServiceNow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-calendar-synchronization/connect-on-premise-mid-server-with-servicenow.md)
Role required: admin
## Procedure
1. Navigate to **All** > **Connections & Credentials** > **Connections & Credentials Aliases**.
2. Select **Exchange\_https**.
3. On the form, create a connection.
1. In the **Connections** related list, select **New**.
2. On the form, enter the following details:
- **Name**: Enter a name for the connection.
- **Credentials**: Create a credential.
1. Select the **Lookup using list** icon.
2. On the Credentials window that opens, select **New**.
3. In the **What type credentials would like to create?** section, select **Basic Auth Credentials**.
4. Enter a **Name**.
5. Enter your **username** and **password**.
6. Select **Submit**.
- In the **Connection alias** field, enter `sn_exchange_spoke.Exchange_https`.
- In the **Connection URL** field, enter the URL in the `<hostname>.<domain>.com/EWS/Exchange.asmx` format. Enter the respective host and a fully qualified domain where the Microsoft Exchange Server is installed. For example, `https://exchange2016.newlab.service-now.com/EWS/Exchange.asmx`.
- Select the **Use MID server** check box.
An **Advanced MID Server Configuration** tab opens.
- In the **Advanced MID Server Configuration** tab, do the following:
- In the **MID Selection** field, select **Specific MID Server**.
- In the **MID Server** field, select your server from the lookup list.
- Select **Submit**.
## Result
The Connection and Credentials alias is created.
## What to do next
[Configure Microsoft Exchange On-Premises as calendar provider](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/workplace-calendar-synchronization/configure-ms-exchange-on-prem-as-calendar-provider.md)
| title | Create a Connection and credential alias for Microsoft Exchange On-Premises |
| description | Establish a connection and credential alias for Microsoft Exchange On-Premises so that you can synchronize reservations. Ensure that the values for the connection and credentials alias are set as specified. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/workplace-calendar-synchronization/create-a-connection-and-credential-alias-for-ms-exch-onprem.html |
| release | brazil |
| product | Workplace Calendar Synchronization |
| classification | workplace-calendar-synchronization |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a normal mode connection for Microsoft Exchange On-PremisesMicrosoft Exchange On-Premises - Calendar synchronizationSetup Workplace Calendar SynchronizationConfigureWorkplace Calendar SynchronizationWorkplace Service DeliveryEmployee Service Management |