Manage Workplace Central

concept brazil Updated Sep 10, 2026 1 min read manage-workplace-central.md
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Monitor your workplace-related activities. View the metrics and the list of activities that are created at any time.

To customize a page in the Workplace Central application, refer to the knowledge base article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1639123.

  • Approve a scenario
    As a workplace manager, you can approve or reject when a scenario is sent for approval
  • View workplace scenarios
    Track the number of scenarios created in your workplace. View the scenarios that are in the published state, in the draft state, and more.
  • Raise a space assistance request
    Submit a workplace service request to get space allocation recommendations using the Workplace Service Portal. The Workplace Service Delivery space assistance provides you with the best space allocation plan options based on the space quantity and the department that you specify. You can select the most suitable allocation or none. Depending on your selection, the Space planner deploys the plan to use.
  • Approve a space assist request
    As a workplace manager, you can approve or reject a space assist request.
  • Manage reservation waitlist records
    Only Workplace Reservation event planners are allowed to update the weight of a queued waitlist record. They can also manually assign a space to employees and cancel a waitlist record.

Parent Topic:Workplace Central

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