Create a campaign

task brazil Updated Aug 4, 2026 1 min read create-a-campaign.md
Raw file servicenow.com

Create a campaign to group manual, calculated, and automated metrics into a single unit for collection, review, and approval.

Before you begin

  • Campaigns must be enabled. For more information, see Enable campaigns.
  • Role required: sn_grc_metric.manager

About this task

The group, calendar, and frequency you select define the campaign's metric set. These fields can be changed during setup, but they lock once the campaign is published. A checkmark appears next to each section in the left panel once that section has at least one required record.

Procedure

  1. Navigate to All > Operational Sustainability Management > Operational Sustainability Workspace.

  2. From the left panel, select the List icon.

  3. Select Metrics > Campaigns.

  4. Select New.

  5. On the form, fill in the fields.

    Field Description
    Name Name of the campaign.
    Description Description of the campaign.
    Group Group of metrics to include in the campaign.
    Calendar Calendar used to determine metric period dates.
    Frequency How often the campaign runs.
    First run date Date the first data collection cycle begins.
  6. Select Save.

What to do next

Add entities to the campaign, and set a data owner, before publishing it. For more information, see Add or remove entities and metrics from a campaign.

Parent Topic:Configuring GRC: Metrics

Keywords create a campaigncampaignsmetric campaign
Search documentation
Search document titles and file paths on the brazil branch