Configure event types to appear on the Team calendar in Workforce
task brazil Updated Sep 10, 2026 1 min read configure-event-types-to-appear-on-the-team-calendar.md
Customize the team calendar by configuring which event types are displayed. This control ensures that only relevant events appear, tailored specifically to the team's needs.
Before you begin
Role required: wm_admin
About this task
[Omitted video] Description: This video demonstrates how to configure event types to appear on the team calendar
Procedure
-
Navigate to All > Agent Schedule > Event Configuration
-
Review the list of event types.
- Event — Appointment
- Event — Excluded
- Event — Meeting
- Event — Other
- Event — Phone
- Event — Time Off
- Work Order Tasks
- Work Schedule
-
Set the Active field for the event to true to display it on the Team calendar.
Users are able to toggle the selected events to display on the Team calendar in Workforce.
Related topics
49 lines · 1.7 KB
---
title: Configure event types to appear on the Team calendar in Workforce
description: Customize the team calendar by configuring which event types are displayed. This control ensures that only relevant events appear, tailored specifically to the team's needs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/configure-event-types-to-appear-on-the-team-calendar.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Workforce, CSM/FSM Configurable Workspace, Configure, Field Service Management]
---
# Configure event types to appear on the Team calendar in Workforce
Customize the team calendar by configuring which event types are displayed. This control ensures that only relevant events appear, tailored specifically to the team's needs.
## Before you begin
Role required: wm\_admin
## About this task
\[Omitted video\] Description: This video demonstrates how to configure event types to appear on the team calendar
## Procedure
1. Navigate to **All** > **Agent Schedule** > **Event Configuration**
2. Review the list of event types.
- Event — Appointment
- Event — Excluded
- Event — Meeting
- Event — Other
- Event — Phone
- Event — Time Off
- Work Order Tasks
- Work Schedule
3. Set the **Active** field for the event to **true** to display it on the Team calendar.
Users are able to toggle the selected events to display on the Team calendar in Workforce.
**Related topics**
[Managing agents and tasks from Workforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-manager-workforce/using-manager-workforce.md)
| title | Configure event types to appear on the Team calendar in Workforce |
| description | Customize the team calendar by configuring which event types are displayed. This control ensures that only relevant events appear, tailored specifically to the team's needs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/configure-event-types-to-appear-on-the-team-calendar.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring WorkforceCSM/FSM Configurable WorkspaceConfigureField Service Management |