Activate Advanced Appointment Booking
You can activate the Advanced Appointment Booking plugin (com.snc.advanced_appointment_booking) for Field Service Management if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed.
Before you begin
Advanced Appointment Booking requires a separate subscription from the rest of the ServiceNow AI Platform.
To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain plugins are activated automatically. If a paid plugin isn't activated automatically, you can manually activate it from the All Applications list in your instance.
Note:
Before purchasing a subscription, you can evaluate the feature on a non-production instance without charge by requesting it from the Now Support Service Catalog.
Role required: admin
About this task
The following items are installed with Advanced Appointment Booking:
- Plugins
- Tables
For more information, see Advanced appointment booking components.
Procedure
-
Navigate to All > System Applications > All Available Applications > All.
-
Find the Advanced Appointment Booking plugin (com.snc.advanced_appointment_booking) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
-
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
---
title: Activate Advanced Appointment Booking
description: You can activate the Advanced Appointment Booking plugin \(com.snc.advanced\_appointment\_booking\) for Field Service Management if you have the admin role. The application installs related ServiceNow Store applications and plugins if they are not already installed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/field-service-scheduling/activate-adv-appt-booking.html
release: brazil
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Advanced Appointment Booking, Configuring Appointment Booking, Additional scheduling configuration options, Setting up a Field Service scheduling method, Configure, Field Service Management]
---
# Activate Advanced Appointment Booking
You can activate the Advanced Appointment Booking plugin \(com.snc.advanced\_appointment\_booking\) for Field Service Management if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed.
## Before you begin
Advanced Appointment Booking requires a separate subscription from the rest of the ServiceNow AI Platform.
To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain plugins are activated automatically. If a paid plugin isn't activated automatically, you can manually activate it from the All Applications list in your instance.
**Note:**
Before purchasing a subscription, you can evaluate the feature on a non-production instance without charge by requesting it from the Now Support Service Catalog.
Role required: admin
## About this task
The following items are installed with Advanced Appointment Booking:
- Plugins
- Tables
For more information, see [Advanced appointment booking components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/adv-appt-booking-components.md).
## Procedure
1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**.
2. Find the Advanced Appointment Booking plugin \(com.snc.advanced\_appointment\_booking\) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
3. Select **Install** to start the installation process.
**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`
You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/find-components.md).
| title | Activate Advanced Appointment Booking |
| description | You can activate the Advanced Appointment Booking plugin \(com.snc.advanced\_appointment\_booking\) for Field Service Management if you have the admin role. The application installs related ServiceNow Store applications and plugins if they are not already installed. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/field-service-management/field-service-scheduling/activate-adv-appt-booking.html |
| release | brazil |
| product | Field Service Scheduling |
| classification | field-service-scheduling |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Advanced Appointment BookingConfiguring Appointment BookingAdditional scheduling configuration optionsSetting up a Field Service scheduling methodConfigureField Service Management |