Configuring Intraday schedule automation

---
title: Configuring Intraday schedule automation
description: Intraday schedule automation updates agents schedules to maximize productivity during their shift.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/field-service-scheduling/config-intraday-scheduling-steps.html
release: brazil
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Additional scheduling configuration options, Setting up a Field Service scheduling method, Configure, Field Service Management]
---

# Configuring Intraday schedule automation

Intraday schedule automation updates agents schedules to maximize productivity during their shift.

## Configuration overview

1.  [Activate intra-day schedule automation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-scheduling/activate-intraday-scheduling-plugin.md)

    Administrators must activate the intra-day schedule automation plugin before changing any values.

2.  [Copy intraday schedule automation flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-scheduling/copy-intraday-scheduleing-flows.md)

    Copy the intra-day schedule automation flows and change only the copies. This practice ensures that you can copy the originals again if something happens to the versions you configure.

3.  \(Optional\) [Change the value for agents being considered early or late](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-scheduling/intraday-scheduling-time-value.md)

    Update the value that triggers a notification to the dispatcher indicating whether an agent is early or late.

4.  \(Optional\) [Change the time that determines whether an agent has acted](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/field-service-management/field-service-scheduling/change-intraday-scheduling-timing.md)

    Update the value that determines whether an agent has acted.

5.  \(Optional\) [Delete a flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/flow-delete.md)

    If you do not need a flow installed with intra-day schedule automation, you can delete it.

6.  [Activate a flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/flow-activate.md)

    Activate the flows when you want to add the configurations to your instance.