Intelligent Servicing for Fraud

---
title: Intelligent Servicing for Fraud
description: With ServiceNow Intelligent Servicing for Fraud, you can create cases for suspicious fraud alerts from an alert detection system, a fraud case reported by a customer, or an external source such as a law enforcement agency or a regulator.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/financial-services-operations/intelligent-servicing-for-fraud/intelligent-servicing-for-fraud-landing-page.html
release: brazil
product: Intelligent Servicing for Fraud
classification: intelligent-servicing-for-fraud
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [intelligent servicing for fraud, fraud case management, create fraud cases, fraud alerts, suspicious fraud alerts, alert detection system, fraud reported by customer, fraud analytics and reporting, fraud dashboard, process optimization for fraud]
breadcrumb: [Banking applications, Financial Services Operations \(FSO\)]
---

# Intelligent Servicing for Fraud

With ServiceNow® Intelligent Servicing for Fraud, you can create cases for suspicious fraud alerts from an alert detection system, a fraud case reported by a customer, or an external source such as a law enforcement agency or a regulator.

## Request apps on the Store

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

## Get started

<table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td>

[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about concepts and features.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/intelligent-servicing-for-fraud/exploring-intelligent-servicing-for-fraud.md)

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[Configure \[Omitted image "bus-optimize-manage.svg"\] Alt text: Configure environments, tools, and user access.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/intelligent-servicing-for-fraud/configuring-intelligent-servicing-for-fraud.md)

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[Use \[Omitted image "bus-supervised-machine-learning.svg"\] Alt text: Submit and manage service requests.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/intelligent-servicing-for-fraud/using-intelligent-servicing-for-fraud.md)

</td></tr><tr><td>

[Analytics and reporting \[Omitted image "bus-performance-forecasting-2.svg"\] Alt text: Coordinate work and improve processes with a preconfigured dashboard.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/intelligent-servicing-for-fraud/intelligent-servicing-for-fraud-dashboard.md)

</td><td>

[Process Mining \[Omitted image "bus-project.svg"\] Alt text: Visualize the process and identify the improvement opportunities.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/fso-process-optz-content-pack.md)

</td><td>

[Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components such as fields, tables, and properties.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/intelligent-servicing-for-fraud/installed-with-intelligent-servicing-fraud.md)

</td></tr></tbody>
</table>