Report an AI case form

reference brazil Updated Sep 10, 2026 1 min read report-ai-case-form.md

Use the Report an AI case form in the Employee Center to report an AI case with the necessary details.

See the following table for a description of the field values.

Field	Description
Details
Title	Unique title for the AI case. For example, `Incorrect AI recommendation`.
Description	Description about the AI case in detail. For example, include information such as the expected recommendation, actual suggestion, context, impact, and steps to reproduce the issue, especially for cases like Incorrect AI Recommendation.
Classification
Case type	Type of the AI case. This field is automatically set to AI case.
Case subtype	Subtype of the case. For example, Adversarial attacks (Deliberate manipulation of AI models to produce incorrect results).
Schedule
Date of occurrence	Date when the AI case occurred. For example, the case may have occurred on 18-02-2025.
Date of discovery	Date when the case was discovered. For example, the case may have occurred on 18-02-2025, but was discovered on 12-03-2025.
Case Origin
Impacted business unit	Business unit that is affected by the reported AI cases. For example, Finance.
Location of occurrence	Location where the AI case was raised. For example, Japan.
Impacted department	Department that is affected by the AI case. For example, Customer support.
Sub-location of occurrence	Sublocation of the case occurrence. For example, the sub location is Tokyo.

Parent Topic:Report an AI case from the Employee Center

Keywords report AI case formAI case fieldsEmployee Center

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---
title: Report an AI case form
description: Use the Report an AI case form in the Employee Center to report an AI case with the necessary details.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/ai-risk-management/report-ai-case-form.html
release: brazil
product: AI Risk Management
classification: ai-risk-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [report AI case form, AI case fields, Employee Center]
breadcrumb: [Report an AI case, Use, AI Risk and Compliance, Governance, Risk, and Compliance]
---

# Report an AI case form

Use the Report an AI case form in the Employee Center to report an AI case with the necessary details.

See the following table for a description of the field values.

|Field|Description|
|-----|-----------|
|Details|
|Title|Unique title for the AI case. For example, `Incorrect AI recommendation`.|
|Description|Description about the AI case in detail. For example, include information such as the expected recommendation, actual suggestion, context, impact, and steps to reproduce the issue, especially for cases like Incorrect AI Recommendation.|
|Classification|
|Case type|Type of the AI case. This field is automatically set to **AI case**.|
|Case subtype|Subtype of the case. For example, Adversarial attacks \(Deliberate manipulation of AI models to produce incorrect results\).|
|Schedule|
|Date of occurrence|Date when the AI case occurred. For example, the case may have occurred on 18-02-2025.|
|Date of discovery|Date when the case was discovered. For example, the case may have occurred on 18-02-2025, but was discovered on 12-03-2025.|
|Case Origin|
|Impacted business unit|Business unit that is affected by the reported AI cases. For example, Finance.|
|Location of occurrence|Location where the AI case was raised. For example, Japan.|
|Impacted department|Department that is affected by the AI case. For example, Customer support.|
|Sub-location of occurrence|Sublocation of the case occurrence. For example, the sub location is Tokyo.|

**Parent Topic:**[Report an AI case from the Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/ai-risk-management/report-ai-case.md)