Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal
Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.
About this task
Scoring frameworks provide a structured method to evaluate and prioritize initiatives, projects, and demands based on predefined criteria. This allows merit reviewers to score applications based on the consistent criteria.
Before you begin
Role required: admin, sn_svc_appl_pgm_mg.scoring_framework_writer, sn_svc_appl_pgm_mg.scoring_framework_attribute_writer
Ensure the scope is set to Service Applicant Program Management.
Procedure
-
Navigate to All > Strategic Planning > Scoring Frameworks.
-
Select New.
-
Enter a name of your scoring framework in the Name field.
-
Enter the details of your scoring framework in the Description field.
-
Select the checkbox next to Active to make the framework available for use with the Reviewer service portal.
-
Select Submit.
What to do next
Create a merit review scoring framework attribute
Parent Topic:Configure the Merit Review Scoring Framework for a Grant Program in the Reviewer Service Portal
Create merit review scoring framework attributes for a Grant Program in the Reviewer Service Portal
Add attributes within your scoring framework.
About this task
The following attribute types can be added to a scoring framework:
- Choice: For attributes with predefined values (such as high, medium, or low)
- Decimal: For attributes with number ranges and min/max values
- Integer: For attributes with number ranges and min/max values
- String: For the weighted calculation of all attributes
Before you begin
Role required: admin
Procedure
-
Navigate to All > Strategic Planning > Scoring Frameworks.
-
From the Scoring Frameworks list, select a framework for which you want to add the Scoring Framework Attributes.
-
Select New, from the Scoring Framework Attributes related list.
-
On the form, fill in the fields.
Field Description Label Name that defines the scoring Framework. Type Type of the label, such as integer, choice, star, and so on. Description Details of the Scoring Framework. Tip: If you want to add a choice type scoring attribute, you must have selected Decimal or Integer in the Type field, and Choice in the Display type field.
To add a choice-list attribute:
- In the Choices related list, select New.
-
Select Submit.
-
Repeat this procedure until all Scoring Framework Attributes have been added.
Note: Every scoring framework can only have one final score. Select the checkbox for the final score attribute for only one attribute.
What to do next
Create a final score attribute for the merit review scoring framework
Create a final score attribute for the merit review scoring framework
Add attributes within your scoring framework.
Before you begin
Role required: admin
Procedure
-
Navigate to All > Strategic Planning > Scoring Frameworks.
-
From the Scoring Frameworks list, select a framework for which you want to add the final score attribute.
-
Select New, from the Scoring Framework Attributes related list.
-
On the form, fill in the fields.
Field Description Label Name that defines your Scoring Framework's final score. Enter Final Score. Type Type of the label, such as choice, decimal, integer, or string. Description Details of the Scoring Framework attribute. -
Select the Final score option to mark this attribute as the final score attribute of your Scoring Framework.
-
Select the Active option to mark this attribute available for use with your Scoring Framework.
-
Select the Calculated Value tab and add a formula to derive the value of the final score attribute
This formula should be based only on the scoring attributes of your scoring framework.
-
Select Update.
What to do next
Configure a merit review scoring rubric for a grants proposal
---
title: Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal
description: Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.Add attributes within your scoring framework.Add attributes within your scoring framework.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-config-gmp-create-scoring-framework.html
release: brazil
topic_type: task
last_updated: "2026-03-18"
reading_time_minutes: 3
breadcrumb: [Configure the Merit Review Scoring Framework and Rubric, Set up a grant program, Grants Management, Playbooks and Solutions, Configure agent workspaces, Configure, Public Sector Digital Services \(PSDS\)]
---
# Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal
Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.
## About this task
Scoring frameworks provide a structured method to evaluate and prioritize initiatives, projects, and demands based on predefined criteria. This allows merit reviewers to score applications based on the consistent criteria.
## Before you begin
Role required: admin, sn\_svc\_appl\_pgm\_mg.scoring\_framework\_writer, sn\_svc\_appl\_pgm\_mg.scoring\_framework\_attribute\_writer
Ensure the scope is set to **Service Applicant Program Management**.
## Procedure
1. Navigate to **All** > **Strategic Planning** > **Scoring Frameworks**.
2. Select **New**.
3. Enter a name of your scoring framework in the **Name** field.
4. Enter the details of your scoring framework in the **Description** field.
5. Select the checkbox next to **Active** to make the framework available for use with the Reviewer service portal.
6. Select **Submit**.
## What to do next
[Create a merit review scoring framework attribute](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/government-industry/psds-config-gmp-create-scoring-framework.md)
**Parent Topic:**[Configure the Merit Review Scoring Framework for a Grant Program in the Reviewer Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/government-industry/psds-config-gmp-scoring-framework.md)
## Create merit review scoring framework attributes for a Grant Program in the Reviewer Service Portal
Add attributes within your scoring framework.
### About this task
The following attribute types can be added to a scoring framework:
- Choice: For attributes with predefined values \(such as high, medium, or low\)
- Decimal: For attributes with number ranges and min/max values
- Integer: For attributes with number ranges and min/max values
- String: For the weighted calculation of all attributes
### Before you begin
Role required: admin
### Procedure
1. Navigate to **All** > **Strategic Planning** > **Scoring Frameworks**.
2. From the Scoring Frameworks list, select a framework for which you want to add the Scoring Framework Attributes.
3. Select **New**, from the Scoring Framework Attributes related list.
4. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Label|Name that defines the scoring Framework.|
|Type|Type of the label, such as integer, choice, star, and so on.|
|Description|Details of the Scoring Framework.|
**Tip:** If you want to add a choice type scoring attribute, you must have selected Decimal or Integer in the **Type** field, and Choice in the **Display type** field.
To add a choice-list attribute:
1. In the Choices related list, select **New**.
5. Select **Submit**.
6. Repeat this procedure until all Scoring Framework Attributes have been added.
**Note:** Every scoring framework can only have one final score. Select the checkbox for the final score attribute for only one attribute.
### What to do next
[Create a final score attribute for the merit review scoring framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/government-industry/psds-config-gmp-create-scoring-framework.md)
## Create a final score attribute for the merit review scoring framework
Add attributes within your scoring framework.
### Before you begin
Role required: admin
### Procedure
1. Navigate to **All** > **Strategic Planning** > **Scoring Frameworks**.
2. From the Scoring Frameworks list, select a framework for which you want to add the final score attribute.
3. Select **New**, from the Scoring Framework Attributes related list.
4. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Label|Name that defines your Scoring Framework's final score. **Enter Final Score**.|
|Type|Type of the label, such as choice, decimal, integer, or string.|
|Description|Details of the Scoring Framework attribute.|
5. Select the **Final score** option to mark this attribute as the final score attribute of your Scoring Framework.
6. Select the **Active** option to mark this attribute available for use with your Scoring Framework.
7. Select the **Calculated Value** tab and add a formula to derive the value of the final score attribute
This formula should be based only on the scoring attributes of your scoring framework.
8. Select **Update**.
### What to do next
[Configure a merit review scoring rubric for a grants proposal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/government-industry/psds-config-gmp-create-rubric.md)
| title | Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal |
| description | Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.Add attributes within your scoring framework.Add attributes within your scoring framework. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/government-industry/psds-config-gmp-create-scoring-framework.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-03-18 |
| reading_time_minutes | 3 |
| breadcrumb | Configure the Merit Review Scoring Framework and RubricSet up a grant programGrants ManagementPlaybooks and SolutionsConfigure agent workspacesConfigurePublic Sector Digital Services \(PSDS\) |