Disable evaluation for an AI system
task brazil Updated Sep 10, 2026 1 min read disc-disable-evaluation.md
Stop generating evaluation scores for one or more AI systems by disabling evaluation from the inventory, while preserving all historical score data.
Before you begin
Role required: sn_ai_asset_mgmt.ai_asset_owner or sn_ai_governance.ai_steward
Note: Users with the AI asset owner [sn_ai_asset_mgmt.ai_asset_owner] role can only disable evaluations for assets that they own.
About this task
Procedure
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Navigate to All > AI Control Tower > Home > Inventory > Assets.
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On the Overview tab, disable evaluation for one or more AI systems.
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Option |
Steps |
|---|---|
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Disable evaluation for a single AI system |
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Disable evaluation for multiple AI systems |
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Evaluation is turned off for each AI system that you updated.
- New evaluation scores stop appearing within a few hours.
- Historical scores are saved and remain visible on the Monitor tab of each asset record.
- You can re-enable evaluation for these AI systems at any time, as long as they are managed.
What to do next
To resume scoring, see Enable evaluation for an AI system.
Keywords ServiceNow OttoAI Agentsgenerative AIagentic AIuse
78 lines · 2.7 KB
--- title: Disable evaluation for an AI system description: Stop generating evaluation scores for one or more AI systems by disabling evaluation from the inventory, while preserving all historical score data. locale: en-US canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/disc-disable-evaluation.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI, use] breadcrumb: [Evaluating AI systems, Managing your AI asset inventory, Discover and manage AI assets, AI Control Tower, Establishing AI governance, Enable AI Experiences] --- # Disable evaluation for an AI system Stop generating evaluation scores for one or more AI systems by disabling evaluation from the inventory, while preserving all historical score data. ## Before you begin Role required: sn\_ai\_asset\_mgmt.ai\_asset\_owner or sn\_ai\_governance.ai\_steward **Note:** Users with the AI asset owner \[sn\_ai\_asset\_mgmt.ai\_asset\_owner\] role can only disable evaluations for assets that they own. ## About this task ## Procedure 1. Navigate to **All** > **AI Control Tower** > **Home** > **Inventory** > **Assets**. 2. On the Overview tab, disable evaluation for one or more AI systems. <table><thead><tr><th align="left" id="d171032e104"> Option </th><th align="left" id="d171032e107"> Steps </th></tr></thead><tbody><tr><td id="d171032e113"> **Disable evaluation for a single AI system** </td><td> 1. Select the AI system's display name to open its asset record. 2. From the **Actions** list, select **Turn off evaluation**. 3. In the confirmation dialog box, review the AI system that you selected. 4. Select **Turn off evaluation** to confirm. </td></tr><tr><td id="d171032e146"> **Disable evaluation for multiple AI systems** </td><td> 1. Select the check box for each AI system that you want to disable evaluation for. 2. From the **Action** list, select **Disable evaluation**. 3. In the confirmation dialog box, review each AI system that you selected and its current state, and optionally remove any AI system that you don't want to update. 4. Select **Turn off evaluation** to confirm. </td></tr></tbody> </table> ## Result Evaluation is turned off for each AI system that you updated. - New evaluation scores stop appearing within a few hours. - Historical scores are saved and remain visible on the **Monitor** tab of each asset record. - You can re-enable evaluation for these AI systems at any time, as long as they are managed. ## What to do next To resume scoring, see [Enable evaluation for an AI system](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/disc-enable-evaluation.md).
| title | Disable evaluation for an AI system |
| description | Stop generating evaluation scores for one or more AI systems by disabling evaluation from the inventory, while preserving all historical score data. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/disc-disable-evaluation.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | ServiceNow OttoAI Agentsgenerative AIagentic AIuse |
| breadcrumb | Evaluating AI systemsManaging your AI asset inventoryDiscover and manage AI assetsAI Control TowerEstablishing AI governanceEnable AI Experiences |