Enable evaluation for an AI system
task brazil Updated Sep 10, 2026 1 min read disc-enable-evaluation.md
Start generating quality and safety scores for one or more AI systems by enabling evaluation from the inventory.
Before you begin
Before enabling evaluation for an AI system at the asset level, activate evaluation scoring for AI systems.
- For ServiceNow AI systems, see Activate evaluation scoring for ServiceNow AI systems.
- For external AI systems, see Activate evaluation scoring for external AI systems.
Role required: sn_ai_asset_mgmt.ai_asset_owner or sn_ai_governance.ai_steward
Procedure
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Navigate to All > AI Control Tower > Home > Inventory > Assets.
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On the Overview tab, enable evaluation for one or more AI systems.
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Option |
Steps |
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Enable evaluation for a single AI system |
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Enable evaluation for multiple AI systems |
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Evaluation is enabled for each AI system that you selected.
- New evaluation scores appear on the Monitor tab of each asset record within minutes.
- Historical scores for ServiceNow and external systems are saved.
- You can turn off evaluation for these assets at any time. See Disable evaluation for an AI system.
Keywords ServiceNow OttoAI Agentsgenerative AIagentic AIuse
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--- title: Enable evaluation for an AI system description: Start generating quality and safety scores for one or more AI systems by enabling evaluation from the inventory. locale: en-US canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/disc-enable-evaluation.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI, use] breadcrumb: [Evaluating AI systems, Managing your AI asset inventory, Discover and manage AI assets, AI Control Tower, Establishing AI governance, Enable AI Experiences] --- # Enable evaluation for an AI system Start generating quality and safety scores for one or more AI systems by enabling evaluation from the inventory. ## Before you begin Before enabling evaluation for an AI system at the asset level, activate evaluation scoring for AI systems. - For ServiceNow AI systems, see [Activate evaluation scoring for ServiceNow AI systems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/mon-ai-monitor-servicenow-ai-system.md). - For external AI systems, see [Activate evaluation scoring for external AI systems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/mon-ai-monitor-external-ai-system.md). Role required: sn\_ai\_asset\_mgmt.ai\_asset\_owner or sn\_ai\_governance.ai\_steward ## Procedure 1. Navigate to **All** > **AI Control Tower** > **Home** > **Inventory** > **Assets**. 2. On the Overview tab, enable evaluation for one or more AI systems. <table><thead><tr><th align="left" id="d153065e135"> Option </th><th align="left" id="d153065e138"> Steps </th></tr></thead><tbody><tr><td id="d153065e144"> **Enable evaluation for a single AI system** </td><td> 1. Select the AI system's display name to open its asset record. 2. From the **Actions** list, select **Turn on evaluation**. 3. In the confirmation dialog box, review the AI system that you selected. 4. Select **Turn on evaluation** to confirm. </td></tr><tr><td id="d153065e177"> **Enable evaluation for multiple AI systems** </td><td> 1. Select the check box for each AI system that you want to enable evaluation for. 2. From the **Action** list, select **Turn on evaluation**. 3. In the confirmation dialog box, review each AI system that you selected and its current state, and optionally remove any AI system that you don't want to update. 4. Select **Turn on evaluation** to confirm. </td></tr></tbody> </table> ## Result Evaluation is enabled for each AI system that you selected. - New evaluation scores appear on the **Monitor** tab of each asset record within minutes. - Historical scores for ServiceNow and external systems are saved. - You can turn off evaluation for these assets at any time. See [Disable evaluation for an AI system](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/disc-disable-evaluation.md).
| title | Enable evaluation for an AI system |
| description | Start generating quality and safety scores for one or more AI systems by enabling evaluation from the inventory. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/disc-enable-evaluation.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | ServiceNow OttoAI Agentsgenerative AIagentic AIuse |
| breadcrumb | Evaluating AI systemsManaging your AI asset inventoryDiscover and manage AI assetsAI Control TowerEstablishing AI governanceEnable AI Experiences |