Edit a use case
Update an existing use case to modify its name, fields, tables, questions, integrations, and flows. Use cases marked as read-only must be copied before you can edit them.
Before you begin
Role required: DocIntel Admin [sn_docintel.admin] or DocIntel Manager [sn_docintel.manager] role
About this task
Use cases marked as read-only can't be edited. To edit a read-only use case, first make a copy of it. For more information, see Copy a use case.
Procedure
-
Navigate to All > Now Assist Admin > Skills.
-
In the workflow list, select Platform.
-
In the Platform skills list, find a applicable skill.
-
Select Edit in the options menu ([Omitted image "cu-options-menu.png"] Alt text:) for that skill.
-
In the row of the use case you want to edit, select Edit in the options menu ([Omitted image "cu-options-menu.png"] Alt text: Options menu icon ).
-
Make changes as needed.
For more information on use case setup, see Set up a use case.
Parent Topic:Manage use case
---
title: Edit a use case
description: Update an existing use case to modify its name, fields, tables, questions, integrations, and flows. Use cases marked as read-only must be copied before you can edit them.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/edit-use-case.html
release: brazil
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Now Assist, Gen AI, Generative AI, Document Intelligence]
breadcrumb: [Manage use case, Information Extraction skill, Configure, Content Understanding, Generative AI skills, Enable AI Experiences]
---
# Edit a use case
Update an existing use case to modify its name, fields, tables, questions, integrations, and flows. Use cases marked as read-only must be copied before you can edit them.
## Before you begin
Role required: DocIntel Admin \[sn\_docintel.admin\] or DocIntel Manager \[sn\_docintel.manager\] role
## About this task
Use cases marked as read-only can't be edited. To edit a read-only use case, first make a copy of it. For more information, see [Copy a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/make-copy-use-case.md).
## Procedure
1. Navigate to **All** > **Now Assist Admin** > **Skills**.
2. In the workflow list, select **Platform**.
3. In the Platform skills list, find a applicable skill.
4. Select **Edit** in the options menu \(\[Omitted image "cu-options-menu.png"\] Alt text:\) for that skill.
5. In the row of the use case you want to edit, select **Edit** in the options menu \(\[Omitted image "cu-options-menu.png"\] Alt text: Options menu icon \).
6. Make changes as needed.
For more information on use case setup, see [Set up a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/set-up-use-case.md).
**Parent Topic:**[Manage use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/manage-use-case.md)
| title | Edit a use case |
| description | Update an existing use case to modify its name, fields, tables, questions, integrations, and flows. Use cases marked as read-only must be copied before you can edit them. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/edit-use-case.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| keywords | Now AssistGen AIGenerative AIDocument Intelligence |
| breadcrumb | Manage use caseInformation Extraction skillConfigureContent UnderstandingGenerative AI skillsEnable AI Experiences |