Exploring AI Admin Hub

---
title: Exploring AI Admin Hub
description: With the AI Admin Hub application \(formerly Now Assist Admin Console\) you can activate, manage, and monitor AI skills and capabilities. Starting with the Brazil release, AI Admin Hub is being prepared for deprecation and replacement by AI Admin Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/exploring-now-assist-platform.html
release: brazil
topic_type: concept
last_updated: "2026-10-29"
reading_time_minutes: 3
keywords: [Exploring, Now Assist, ServiceNow AI Platform, Generative AI, GenAI, framework]
breadcrumb: [AI Admin Hub, Generative AI skills, Enable AI Experiences]
---

# Exploring AI Admin Hub

With the AI Admin Hub application \(formerly Now Assist Admin Console\) you can activate, manage, and monitor AI skills and capabilities. Starting with the Brazil release, AI Admin Hub is being prepared for deprecation and replacement by AI Admin Center.

## ServiceNow Otto Admin overview

**Note:** Starting with the Brazil release, AI Admin Hub is being prepared for deprecation and replacement by [AI Admin Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-center-landing-page.md). Everything you manage here is available in AI Admin Center, plus more tools to manage and get the most from AI. You can continue to use AI Admin Hub for a limited time during the transition. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

A skill delivers a feature plus the use case to the user. An example of a skill is chat summarization within a customer workspace. ServiceNow Otto products provide features and skills that are tailored to meet the needs of users in different workflows.

## ServiceNow Otto framework

AI Admin Hub includes some or all of the following foundational platform tools. For more information, see [ServiceNow Otto skills in the Platform workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-skills/now-assist-on-now-platform.md).

-   Administrators install plugins, manage skills, and analyze usage and performance with the [Overview tab in AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/configuring-now-assist.md).
-   Users can take advantage of ServiceNow Otto skills by using the [ServiceNow Otto panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-panel-overview.md) on the instance.
-   Use [ServiceNow Otto for AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/now-assist-ais.md) to generate answers for AI Search.
-   Use [ServiceNow Otto for Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/now-assist-mobile-landing.md) to run generative AI skills in a mobile environment.
-   Developers can use the [Generative AI Controller](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/generative-ai-controller/generative-ai-controller.md) to integrate generative AI features in custom flows and conversations by using your own third-party large language model \(LLM\) licenses.

## AI Admin Hub benefits

|Benefit|Feature|Users|
|-------|-------|-----|
|Leverage the power of search with the Now LLM generative AI model to answer questions in user searches with actionable AI-generated summaries of relevant knowledge articles.|[ServiceNow Otto for AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/now-assist-ais.md)|Everyone|
|Install and configure ServiceNow Otto applications and the skills they provide.|[ServiceNow Otto Admin console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/install-now-assist-feature-plugins.md)|Administrators|
|Choose which skills to turn on, and which users can access them.|[ServiceNow Otto Admin console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/configure-a-now-assist-skill.md)|Administrators|
|Monitor the usage and performance of generative AI features and capabilities offered under ServiceNow Otto.|[ServiceNow Otto Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-analytics.md)|Administrators|
|Access generative AI skills in context through a user-friendly interface.|[ServiceNow Otto panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-panel-overview.md)|Everyone|
|Use ServiceNow Otto skills on mobile devices.|[ServiceNow Otto for Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/now-assist-mobile-landing.md)|Everyone|
|Customize your workflows and use your own third-party LLM license.|[Generative AI Controller](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/generative-ai-controller/generative-ai-controller.md)|Administrators or developers|
|Use ServiceNow Otto in other platform features.|[ServiceNow Otto skills in the Platform workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-skills/now-assist-on-now-platform.md)|Administrators or developers|
|Monitor ServiceNow Otto consumption on your instance.|[Monitoring ServiceNow Otto usage in Subscription Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/monitoring-now-assist-usage.md)|Administrators|