Installing Generative AI Controller
concept brazil Updated Sep 10, 2026 1 min read installing-generative-ai-controller.md
The Generative AI Controller application (sn.generative.ai) is automatically installed with ServiceNow AI applications.
Installation requirements
You must be on Vancouver patch 2 or later.
Generative AI Controller is included as a dependency for all ServiceNow AI applications, such as ServiceNow Otto for IT Service Management (ITSM) or ITSM - Foundation, Advanced, or Prime. You can install ServiceNow AI applications from the AI Admin Hub console or directly from the ServiceNow Store. For details, see Install AI plugins in AI Admin Hub.
Keywords Now AssistinstallingGenerative AIGen AIcontrolleradmin console
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--- title: Installing Generative AI Controller description: The Generative AI Controller application \(sn.generative.ai\) is automatically installed with ServiceNow AI applications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/generative-ai-controller/installing-generative-ai-controller.html release: brazil product: Generative AI Controller classification: generative-ai-controller topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [Now Assist, installing, Generative AI, Gen AI, controller, admin console] breadcrumb: [Configuring Generative AI Controller, Generative AI Controller, Extending AI with external systems and providers, Enable AI Experiences] --- # Installing Generative AI Controller The Generative AI Controller application \(sn.generative.ai\) is automatically installed with ServiceNow AI applications. ## Installation requirements You must be on Vancouver patch 2 or later. Generative AI Controller is included as a dependency for all ServiceNow AI applications, such as ServiceNow Otto for IT Service Management \(ITSM\) or ITSM - Foundation, Advanced, or Prime. You can install ServiceNow AI applications from the AI Admin Hub console or directly from the ServiceNow Store. For details, see [Install AI plugins in AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/install-now-assist-feature-plugins.md).
| title | Installing Generative AI Controller |
| description | The Generative AI Controller application \(sn.generative.ai\) is automatically installed with ServiceNow AI applications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/generative-ai-controller/installing-generative-ai-controller.html |
| release | brazil |
| product | Generative AI Controller |
| classification | generative-ai-controller |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | Now AssistinstallingGenerative AIGen AIcontrolleradmin console |
| breadcrumb | Configuring Generative AI ControllerGenerative AI ControllerExtending AI with external systems and providersEnable AI Experiences |