Edit an Arc policy

task brazil Updated Oct 22, 2026 1 min read gov-pol-edit-arc-policy.md

Change who an ServiceNow Arc policy applies to, how much weight it carries, or whether it's enforced, without rebuilding its rules.

Before you begin

Role required: sn_ai_governance.ai_steward and sn_app_arc.admin

About this task

Editing a policy changes its settings, such as its user criteria and priority. To change the rules inside the policy, edit them from the policy's tabs instead. For details, see Edit a rule in an Arc policy.

You can't edit the default Arc policy. To pause a policy without deleting it, clear its Active option.

Procedure

Navigate to All > AI Control Tower > Home > Govern > Policies > Arc policies.
Select the policy you want to edit.
Select Edit.
Change the policy's Policy Name, User Criteria, Priority, Active, or Description values.

A change to User Criteria or Priority changes which users get this policy's rules and which rules win conflicts. For what each field does, see Create an Arc policy.
Select Save.

Result

The policy page shows the updated settings, and the change reaches the users the policy covers at their next policy sync.

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AIedit arc policyarc policiesuser criteriapolicy priority

47 lines · 2.1 KB Wrap lines

---
title: Edit an Arc policy
description: Change who an ServiceNow Arc policy applies to, how much weight it carries, or whether it's enforced, without rebuilding its rules.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/gov-pol-edit-arc-policy.html
release: brazil
topic_type: task
last_updated: "2026-10-22"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI, edit arc policy, arc policies, user criteria, policy priority]
breadcrumb: [Managing Arc policies, Controlling AI asset usage, Govern AI assets, AI Control Tower, Establishing AI governance, Enable AI Experiences]
---

# Edit an Arc policy

Change who an ServiceNow Arc policy applies to, how much weight it carries, or whether it's enforced, without rebuilding its rules.

## Before you begin

Role required: sn\_ai\_governance.ai\_steward and sn\_app\_arc.admin

## About this task

Editing a policy changes its settings, such as its user criteria and priority. To change the rules inside the policy, edit them from the policy's tabs instead. For details, see [Edit a rule in an Arc policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/gov-pol-edit-arc-policy-rule.md).

You can't edit the default Arc policy. To pause a policy without deleting it, clear its **Active** option.

## Procedure

1. Navigate to **All** &gt; **AI Control Tower** &gt; **Home** &gt; **Govern** &gt; **Policies** &gt; **Arc policies**.

2. Select the policy you want to edit.

3. Select **Edit**.

4. Change the policy's **Policy Name**, **User Criteria**, **Priority**, **Active**, or **Description** values.

A change to **User Criteria** or **Priority** changes which users get this policy's rules and which rules win conflicts. For what each field does, see [Create an Arc policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/gov-pol-create-arc-policy.md).

5. Select **Save**.

## Result

The policy page shows the updated settings, and the change reaches the users the policy covers at their next policy sync.