Jira Service Management Spoke AI agents

---
title: Jira Service Management Spoke AI agents
description: The following AI agents are available for Jira Service Management Spoke.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/inth-jira-sm-ai-agents-overview.html
release: brazil
topic_type: concept
last_updated: "2026-09-30"
reading_time_minutes: 1
breadcrumb: [Integration Hub AI agents, Integration Hub, AI agents library, AI agents and agentic workflows, Enable AI Experiences]
---

# Jira Service Management Spoke AI agents

The following AI agents are available for Jira Service Management Spoke.

-   **[Jira Service Management organization management AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/inth-jira-sm-jira-service-management-organization-management-ai-agent.md)**  
This AI agent manages organizations in Jira Service Management. It creates and deletes organizations, adds and removes users, associates organizations with service desks, and looks up organizations and their users.
-   **[Jira Service Management request management AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/inth-jira-sm-jira-service-management-request-management-ai-agent.md)**  
This AI agent manages Jira Service Management customer requests. It creates requests and comments, performs transitions, manages participants and subscriptions, and looks up requests, comments, attachments, status history, and SLA information.
-   **[Jira Service Management service desk management AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/inth-jira-sm-jira-service-management-service-desk-management-ai-agent.md)**  
This AI agent retrieves Jira Service Management service desk configuration and manages customers. It looks up service desks, queues, issues in queues, request types, and request type fields, adds customers, and finds user account IDs.

**Parent Topic:**[Integration Hub AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/integrationhub-ai-agents-overview.md)