Analyze Knowledge Graph logs for debugging
task brazil Updated Sep 10, 2026 1 min read debugging-logs-in-knowledge-graph.md
Review Knowledge Graph logs and history to analyze performance and diagnose issues.
Before you begin
Don't make any changes to the production instance.
Role required: admin
Procedure
-
Navigate to All > sys_properties.list > sn_kg.log.level or All > System Properties > All Properties > sn_kg.log.level.
-
Open sn_kg.log.level and in the value field add
debug.The default value is Err but you can use any of the following values:
- emerg
- alert
- crit
- err
- warning
- notice
- info
- debug
-
Select Update.
The logs will now be added to syslog.
Keywords generative AINow Assist
47 lines · 1.3 KB
---
title: Analyze Knowledge Graph logs for debugging
description: Review Knowledge Graph logs and history to analyze performance and diagnose issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/knowledge-graph/debugging-logs-in-knowledge-graph.html
release: brazil
product: Knowledge Graph
classification: knowledge-graph
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [generative AI, Now Assist]
breadcrumb: [Test a Knowledge Graph schema, Using Knowledge Graph Designer, Knowledge Graph, Managing data for AI, Enable AI Experiences]
---
# Analyze Knowledge Graph logs for debugging
Review Knowledge Graph logs and history to analyze performance and diagnose issues.
## Before you begin
Don't make any changes to the production instance.
Role required: admin
## Procedure
1. Navigate to **All** > **sys\_properties.list** > **sn\_kg.log.level** or **All** > **System Properties** > **All Properties** > **sn\_kg.log.level**.
2. Open **sn\_kg.log.level** and in the value field add `debug`.
The default value is **Err** but you can use any of the following values:
- emerg
- alert
- crit
- err
- warning
- notice
- info
- debug
3. Select **Update**.
The logs will now be added to **syslog**.
| title | Analyze Knowledge Graph logs for debugging |
| description | Review Knowledge Graph logs and history to analyze performance and diagnose issues. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/knowledge-graph/debugging-logs-in-knowledge-graph.html |
| release | brazil |
| product | Knowledge Graph |
| classification | knowledge-graph |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | generative AINow Assist |
| breadcrumb | Test a Knowledge Graph schemaUsing Knowledge Graph DesignerKnowledge GraphManaging data for AIEnable AI Experiences |