ServiceNow Otto Experiences

concept brazil Updated Sep 10, 2026 1 min read now-assist-experiences.md
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Explore ServiceNow Otto panel and ServiceNow Otto context menu under the ServiceNow Otto Experiences tab of ServiceNow Otto Admin.

  • ServiceNow Otto panel
    With the ServiceNow Otto panel, you can get assistance from generative AI experiences to solve customer issues faster. Use this conversational interface to summarize a chat, case, or incident, get help, or generate resolution notes so that you can get the context of this information more quickly.
  • ServiceNow Otto context menu
    The ServiceNow Otto context menu uses generative AI to help agents summarize, create, and edit written content, thus streamlining their writing tasks.

Parent Topic:Exploring AI Admin Hub

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