Run individual assessment scheduled jobs
Use individual scheduled jobs to assess readiness for generative and agentic AI implementations across your instance.
Before you begin
Important: The AI Readiness Evaluation store application is being prepared for deprecation. The readiness assessment capability is now available as a native in-platform feature within the AI Admin Center application. For more information, see AI Admin Center (formerly Now Assist Center).
Role required: admin
About this task
The ServiceNow AI Platform provides scheduled jobs that assess your instance readiness for generative and agentic AI. The following individual scheduled jobs are available:
- AI Assessment - Virtual Agent
- AI Assessment - ITSM
- AI Assessment - HRSD
- AI Assessment - CSM
- AI Assessment - AI Search
- AgenticAIHRSDAssessment
- AgenticAICSMAssessment
- agentic AI Assessment - ITSM - Change Request
Procedure
-
Navigate to All > System Definition > Scheduled Jobs.
-
Filter the list by setting Application to
AI Readiness Evaluation. -
Select the job that you want to run.
-
Select Execute Now.
What to do next
Important:
For the Virtual Agent assessment to yield results, the following plugins must be active on your instance:
- Virtual Agent (com.glide.cs.chatbot)
- Catalog Conversational Coverage (sn_catalog_con_cov)
The Virtual Agent assessment requires the Catalog Conversational Coverage (sn_catalog_con_cov) plugin required for the assessment to run. For more information on Now Assist in Conversational Catalog Request, see AI in Conversational Catalog Request.
--- title: Run individual assessment scheduled jobs description: Use individual scheduled jobs to assess readiness for generative and agentic AI implementations across your instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/now-assist-readiness-evaluation/run-genai-individual-assessment-scheduled-job.html release: brazil product: Now Assist Readiness Evaluation classification: now-assist-readiness-evaluation topic_type: task last_updated: "2026-11-06" reading_time_minutes: 1 keywords: [Now Assist, agentic AI, readiness evaluation, assessment, scheduled jobs] breadcrumb: [Configure, AI Readiness Evaluation, Assessing your AI readiness, Getting started with AI, Enable AI Experiences] --- # Run individual assessment scheduled jobs Use individual scheduled jobs to assess readiness for generative and agentic AI implementations across your instance. ## Before you begin **Important:** The AI Readiness Evaluation store application is being prepared for deprecation. The readiness assessment capability is now available as a native in-platform feature within the AI Admin Center application. For more information, see [AI Admin Center \(formerly Now Assist Center\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-center-landing-page.md). Role required: admin ## About this task The ServiceNow AI Platform provides scheduled jobs that assess your instance readiness for generative and agentic AI. The following individual scheduled jobs are available: - AI Assessment - Virtual Agent - AI Assessment - ITSM - AI Assessment - HRSD - AI Assessment - CSM - AI Assessment - AI Search - AgenticAIHRSDAssessment - AgenticAICSMAssessment - agentic AI Assessment - ITSM - Change Request ## Procedure 1. Navigate to **All** > **System Definition** > **Scheduled Jobs**. 2. Filter the list by setting **Application** to `AI Readiness Evaluation`. 3. Select the job that you want to run. 4. Select **Execute Now**. ## What to do next **Important:** For the Virtual Agent assessment to yield results, the following plugins must be active on your instance: - Virtual Agent \(com.glide.cs.chatbot\) - Catalog Conversational Coverage \(sn\_catalog\_con\_cov\) The Virtual Agent assessment requires the Catalog Conversational Coverage \(sn\_catalog\_con\_cov\) plugin required for the assessment to run. For more information on Now Assist in Conversational Catalog Request, see [AI in Conversational Catalog Request](https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/now-assist-in-conversational-catalog-request).
| title | Run individual assessment scheduled jobs |
| description | Use individual scheduled jobs to assess readiness for generative and agentic AI implementations across your instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/now-assist-readiness-evaluation/run-genai-individual-assessment-scheduled-job.html |
| release | brazil |
| product | Now Assist Readiness Evaluation |
| classification | now-assist-readiness-evaluation |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| keywords | Now Assistagentic AIreadiness evaluationassessmentscheduled jobs |
| breadcrumb | ConfigureAI Readiness EvaluationAssessing your AI readinessGetting started with AIEnable AI Experiences |