Components installed with ServiceNow AI Lens

reference brazil Updated Sep 10, 2026 3 min read components-installed-sn-lens.md
Raw file servicenow.com

Several types of components are installed with the activation of the ServiceNow AI Lens plugin, including user roles.

Roles installed

Role title [name] Description Contains roles
Lens user [lens_user] Enables you to use ServiceNow AI Lens. sn_nowassist_admin.user
Lens admin [lens_admin] Enables you to configure lens actions. lens_user

Tables installed

Table

Description

Lens Execution (lens_execution)

Whenever a record is created or updated by using ServiceNow AI Lens, a record is created in the execution table. This record includes details such as the table from which the UI action is clicked and the editable fields on the form, which are then passed to the Lens app.Note: You can view only records created for or assigned to your user account.

Lens Transaction (lens_transaction)

If a user performs the analyze action on the ServiceNow AI Lens app, the response received from the large language model (LLM) is stored in the transaction table.Note: You can view only records created for or assigned to your user account.

## System properties installed

These properties exist in the System Properties [sys_properties] table. The admin role is necessary to set system properties.

Note:

To open the System Properties [sys_properties] table, enter sys_properties.list in the navigation filter.

System property

Description

sn_app_lens_core.lens_enable_auto_login

If true, ServiceNow AI Lens automatically signs in users using their previous token. If false, users are prompted to sign in each time they launch the application.- Type: Boolean

  • Default value: false

sn_app_lens_core.sn_lens_repository_url

Repository URL for downloading ServiceNow AI Lens- Type: String

  • Default value: https://install.service-now.com/glide/distribution/builds/package/app-signed/

sn_app_lens_core.show_lens_action_on_all_tables

Property to show or hide the Create with Lens or Update with Lens button on all tables, depending on whether it’s set to True or False. If True, includes all tables except those that are specified in the sn_app_lens_core.lens_exclusion_table_list property. If False, includes all tables that are specified in the sn_app_lens_core.lens_inclusion_table_list property.- Type: Boolean

  • Default value: true

sn_app_lens_core.lens_inclusion_table_list

Property to specify the tables that will display the Create with Lens or Update with Lens button. This list will be considered when the sn_app_lens_core.show_lens_action_on_all_tables property is set to False. To specify the names of multiple tables, separate the table names with commas.- Type: String

  • Default value: None

sn_app_lens_core.lens_exclusion_table_list

Property to specify the tables that will not display the Create with Lens or Update with Lens button. This list will be considered when the sn_app_lens_core.show_lens_action_on_all_tables property is set to true. To specify the names of multiple tables, separate the table names with commas.- Type: String

  • Default value: None

sn_app_lens_core.show_lens_action_on_all_catItems

Property to show or hide the Create with Lens or Update with Lens button on all catalog items, depending on whether it’s set to True or False. If True, includes all catalog items except those that are specified in the sn_app_lens_core.lens_exclusion_catItem_list property. If False, includes all catalog items that are specified in the sn_app_lens_core.lens_inclusion_catItem_list property.- Type: Boolean

  • Default value: true

sn_app_lens_core.lens_inclusion_catItem_list

Property to specify the catalog items that will display the Create with Lens or Update with Lens button. This list will be considered when the sn_app_lens_core.show_lens_action_on_all_catItems property is set to False. To specify the names of multiple catalog items, separate the catalog item names with commas.- Type: String

  • Default value: None

sn_app_lens_core.lens_exclusion_catItem_list

Property to specify the catalog items that will not display the Create with Lens or Update with Lens button. This list will be considered when the sn_app_lens_core.show_lens_action_on_all_catItems property is set to true. To specify the names of multiple catalog items, separate the catalog item names with commas.- Type: String

  • Default value: None
**Parent Topic:**[ServiceNow AI Lens reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/servicenow-lens/servicenow-lens-reference.md)
Keywords Components installed with ServiceNow LensRoles installed with ServiceNow LensTables installed with ServiceNow LensServiceNow Lens rolesServiceNow Lens tables
Search documentation
Search document titles and file paths on the brazil branch