Field types supported

reference brazil Updated Sep 10, 2026 1 min read field-types-supported.md
Raw file servicenow.com

Learn about the field types that are currently supported with the ServiceNow AI Lens application.

The following field types are currently supported with ServiceNow AI Lens:

  • name
  • due_date
  • float
  • glide_time
  • glide_utc_time
  • html
  • journal
  • journals_input
  • longint
  • password
  • password2
  • simple_name_values
  • table_name
  • translated_html
  • translated_text
  • boolean
  • choice
  • decimal
  • email
  • glide_date
  • glide_duration
  • insert_timestamp
  • integer
  • ip_addr
  • percent_complete
  • phone_number_e164
  • price
  • script
  • script_plain
  • string
  • string_full_utf8
  • url
  • reference
  • glide_list

For more information about these fields, see Field types reference.

Field

Formatting description

glide_date

  • Priority 1 - For a glide_date field type on any record, ServiceNow AI Lens uses the format specified in the date_format field on a user’s record of a user running the Lens session.
  • Priority 2 - If no date_format is specified during user record creation or later, Lens uses the format specified in the system property glide.sys.date_format.
  • Priority 3 - If the system property is not available, the default format YYYY-MM-DD is used.

glide_time

  • Priority 1 - For a glide_time field type on any record, ServiceNow AI Lens uses the format specified in the time_format field on a user’s record of a user running the Lens session.
  • Priority 2 - If no time_format is specified during user record creation or later, Lens uses the format specified in the system property glide.sys.time_format.
  • Priority 3 - If the system property is not available, the default format HH:mm:ss is used.

glide_utc_time

The value is populated in the HH:mm:ss format.

glide_duration

Duration is populated in the D HH:mm:ss format. For example, the duration of 1 day, 2 hours, 30 minutes is populated as 1 02:30:00.

due_date

The value is populated using the formats of glide_date and glide_time, concatenated with a space.

table_name

The value is only populated when the exact internal name of table is identified.

**Parent Topic:**[ServiceNow AI Lens reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/servicenow-lens/servicenow-lens-reference.md)
Search documentation
Search document titles and file paths on the brazil branch