Close an enterprise asset repair task using the Mobile Agent application
Complete an assigned enterprise asset repair task and mark the task as closed using the Mobile Agent application.
Before you begin
Role required: sn_eam.enterprise_asset_technician
About this task
You can close any task that belongs to the following task types:
- Troubleshoot asset task
- Repair asset task
- Evaluate asset task
Procedure
-
From your mobile device, launch the Mobile Agent application.
-
On the navigation bar at the bottom of the screen, tap the My Tasks tab.
The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
-
If the task you want to close isn't displayed, tap See all.
-
Filter or sort the task view.
- To filter your tasks, tap the Filter icon ([Omitted image "filter-mobile-task-eam.png"] Alt text: Filter icon) and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
- To sort your tasks, tap the Filter icon ([Omitted image "filter-mobile-task-eam.png"] Alt text: Filter icon), tap Sort by, and select the fields to sort your tasks.
-
Tap the repair task that you want to close.
-
On the Details tab of the repair task, tap Close .
-
On the Repair task input form screen, enter the result of your task.
|
Task |
Action |
|---|---|
|
Troubleshoot asset |
In the Troubleshoot result field, select any of the following:- Repairable
|
|
Repair asset |
In the Repair result field, select any of the following: - Repaired
|
|
Evaluate asset |
In the Evaluation result field, select any of the following:- Redeployable
|
- Tap Done and then tap Submit.
Result
The state of the repair task changes to Closed Complete.
Parent Topic:Manage enterprise asset repair tasks using the Mobile Agent application
Related topics
Start working on a enterprise asset repair task using the Mobile Agent application
Record time worked on an enterprise asset repair task using the Mobile Agent application
---
title: Close an enterprise asset repair task using the Mobile Agent application
description: Complete an assigned enterprise asset repair task and mark the task as closed using the Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/complete-repair-task-mobile-app-eam.html
release: brazil
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage enterprise asset repair tasks using the Mobile Agent application, Managing enterprise assets and tasks using the Mobile Agent application, Enterprise Asset Management, Asset Management]
---
# Close an enterprise asset repair task using the Mobile Agent application
Complete an assigned enterprise asset repair task and mark the task as closed using the Mobile Agent application.
## Before you begin
Role required: sn\_eam.enterprise\_asset\_technician
## About this task
You can close any task that belongs to the following task types:
- Troubleshoot asset task
- Repair asset task
- Evaluate asset task
## Procedure
1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.
The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
3. If the task you want to close isn't displayed, tap **See all**.
4. Filter or sort the task view.
- To filter your tasks, tap the Filter icon \(\[Omitted image "filter-mobile-task-eam.png"\] Alt text: Filter icon\) and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
- To sort your tasks, tap the Filter icon \(\[Omitted image "filter-mobile-task-eam.png"\] Alt text: Filter icon\), tap **Sort by**, and select the fields to sort your tasks.
5. Tap the repair task that you want to close.
6. On the **Details** tab of the repair task, tap **Close** .
7. On the Repair task input form screen, enter the result of your task.
<table id="choicetable_g14_wv2_yxb"><thead><tr><th align="left" id="d194707e168">
Task
</th><th align="left" id="d194707e171">
Action
</th></tr></thead><tbody><tr><td id="d194707e177">
**Troubleshoot asset**
</td><td>
In the **Troubleshoot result** field, select any of the following:- **Repairable**
- **Unrepairable**
- **Redeployable**
</td></tr><tr><td id="d194707e203">
**Repair asset**
</td><td>
In the **Repair result** field, select any of the following: - **Repaired**
- **Unrepairable**
- **Redeployable**
</td></tr><tr><td id="d194707e229">
**Evaluate asset**
</td><td>
In the **Evaluation result** field, select any of the following:- **Redeployable**
- **To be disposed**
</td></tr></tbody>
</table>8. In the **Work notes** field, enter your closure comments.
9. Tap **Done** and then tap **Submit**.
## Result
The state of the repair task changes to Closed Complete.
**Parent Topic:**[Manage enterprise asset repair tasks using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/repair-orders-mobile-agent-eam.md)
**Related topics**
[Start working on a enterprise asset repair task using the Mobile Agent application]()
[Record time worked on an enterprise asset repair task using the Mobile Agent application]()
| title | Close an enterprise asset repair task using the Mobile Agent application |
| description | Complete an assigned enterprise asset repair task and mark the task as closed using the Mobile Agent application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/complete-repair-task-mobile-app-eam.html |
| release | brazil |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage enterprise asset repair tasks using the Mobile Agent applicationManaging enterprise assets and tasks using the Mobile Agent applicationEnterprise Asset ManagementAsset Management |